What are the responsibilities and job description for the Team Lead Lawn Maintenance position at The Grounds Guys?
Job Description:
We are a dedicated team of lawn care and landscaping experts at Ground Guys, committed to delivering exceptional service and exceeding our customers' expectations. Our professionals take pride in making a great first impression with every job, from the professional appearance of our crews to the attention to detail we give every client.
Key Responsibilities:
- Manage field operations, ensuring quality control and maintaining equipment.
- Structure routes, manage employee schedules, and keep crew members organized and on task.
- Provide support to team members, find solutions for issues that arise, and ensure they have necessary training.
- Evaluate and improve processes to increase efficiency and productivity.
Performance Metrics:
- Attendance: Set an example for the team by demonstrating strong attendance habits.
- Budget vs Actual Hours: Effectively manage time planned versus time spent on each job to maintain profitability.
- Crew Retention: Foster a healthy team environment and hold team members accountable to reduce turnover.
- Customer Retention: Build strong relationships with customers and deliver exceptional service to retain their loyalty.
- Full Utilization of Software & Processes: Leverage technology and processes to streamline operations and achieve goals.
Requirements:
- Prior experience in landscaping, lawn service, or similar industries is crucial for leading a team.
- Complete required certifications and licenses within 6 months, if necessary.
- Clean driving history with experience driving a trailer.
Benefits and Compensation:
- Competitive pay range based on experience.
- 1 week paid vacation after 1 year.
- 401(k) plan.
- Supplemental insurance offered.
- Dental insurance offered.
- Vision insurance offered.
