Host/Hostess

Company: The Grove
Position: Host/Hostess
FLSA Status, Position Type: Non-exempt, Part-Time
Location: College Grove, TN

Description
The Grove Club, located just outside Nashville and minutes from historic Franklin, is a 1,100-acre gated community offering a distinctive private club lifestyle dedicated to providing exceptional member services and the most comprehensive amenity and recreational offerings in the region. We are currently seeking an accomplished, self-motivated, and detail-oriented professional to join the team.

This position will be responsible for greeting guests and escorting them to their tables in an upbeat, friendly, and courteous manner. The host/hostess will also answer phones, facilitate member requests, utilize the table management system, and handle incoming reservations.

Essential Functions

• Establishes and maintains professional relationships with members and coworkers.
• Always displays the highest standards of service, greeting and welcoming members in a polite, gracious, and enthusiastic manner.
• Demonstrates professional conduct and proper etiquette.
• Greets guests and escorts them to the appropriate table in accordance with established guidelines and standards.
• Assist with daily administrative work as assigned by the restaurant manager.
• Remains informed of the restaurant’s menu items and daily specials.
• Consistently checks on the members to ensure satisfaction, comfort, and verify accuracy of services provided; adjusts and corrects as needed while communicating unresolved service flaws to his/her supervisor.
• Handles multiple priorities and exercises good judgment when dealing with guest situations and complaints.
• Attends daily line-ups meetings and training when requested, to ensure proper skills necessary to perform duties.
• Maintains compliance with applicable health, safety, food handling, and hygiene codes and standards.
• Performs other related duties as assigned.

Skills and Experience:

• High school diploma or GED
• Minimum of one (1) year of experience in the Food and Beverage or Culinary industry
• Positive attitude and excellent communication skills
• Ability to maintain a clean, organized, and fully stocked work area
• Ability to function well in a fast-paced environment
• Must have open availability and be able to work a flexible schedule

The Grove is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Types: Part-time, Seasonal

Pay: $11.00 - $12.00 per hour

Benefits:

• 401(k)

Shift:

• Day shift
• Evening shift
• Morning shift

Ability to Commute:

• College Grove, TN (Required)

Ability to Relocate:

• College Grove, TN: Relocate before starting work (Required)

Work Location: In person

Salary : $11 - $12