What are the responsibilities and job description for the Barista/Market Attendant position at The Grove Resort & Water Park Orlando?
Located just six miles from Walt Disney World® Theme Parks, The Grove Resort & Water Park Orlando puts Orlando’s world-famous parks and attractions at your fingertips. Offering daily transportation to Walt Disney World® Theme Parks, Universal Orlando, and SeaWorld. Free Surfari Water Park entry for all resort guests. Our property also boasts a 6,000-square-foot meeting space and a variety of dining options to suit every preference. Valencia Restaurant provides picturesque poolside dining with offerings for breakfast, lunch, and dinner. The outdoor Longboard Restaurant is situated at the water park, while Alfresco Market serves as a coffee shop and apparel store.
SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.
We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more!
Join our dynamic Food & Beverage TEAM as a Barista/Market Attendant and play a crucial role in enhancing our hotel's barista and market services! As a Barista/Market Attendant, you'll create a welcoming environment and deliver exceptional service to customers in both the barista and market areas. You'll manage daily operations, including preparing and serving beverages, handling transactions, and maintaining cleanliness to ensure a pleasant experience for every guest. Upholding high standards of hygiene, presentation, and product quality will be key as you interact with guests and collaborate with team members to enhance overall service. Your flexibility to work varying shifts, including weekends and holidays, will contribute to the smooth operation of the barista and market areas, where you'll also assist in promoting activities and events to drive sales and customer engagement.
Responsibilities:
- Greet and establish rapport with guests, proactively engaging them in conversations their stay
- Deliver best-in-class service to our guests with engagement and thoughtfulness.
- Preparing and serving beverages such as drip coffee, espresso-based drinks, tea, and other specialty drinks.
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Preparing and serving food items such as sandwiches, and pastries.
Answering guests’ questions about menu choices.
- Generate checks through PMS and receive payments efficiently for each guest
- Maintain daily organization of the restaurant, ensuring all condiments and supplies are replenished
- Monitor inventory levels to prevent stock shortages.
- Ensure cleanliness, sanitation, and optimal functionality of all restaurant and service workstations.
- May be assigned to other duties as required by Supervisor or Manager(s).
Physical Demands:
- Kneel, stoop, grasp, lift and carry, and transport 50 – 75lbs
- Work most of the shift standing and moving about in the restaurants and kitchen areas
Qualifications:
Education:
- High school diploma or its equivalent
Experience:
- Minimum of 1 year Server experience in a similar role, size of operation preferred
- Alcohol Beverage Servers Certification required
- Food Handlers Certification required
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
