What are the responsibilities and job description for the Host Person position at The Grove Resort & Water Park Orlando?
Join the team at The Grove Resort & Water Park Orlando, where every day is an adventure! Located just six miles from Walt Disney World® Theme Parks, we offer employees the chance to be part of a dynamic, exciting workplace that delights guests from all over the world. With 787 condo-style rooms, daily transportation to Orlando’s top attractions, and complimentary access to the award-winning Surfari Water Park, our resort is the ultimate destination for family fun and relaxation. We also feature 6,000 square feet of meeting space, serene activities at Lake Austin Pier, and a variety of dining options, including Valencia Restaurant, Longboard Restaurant, and Alfresco Market.
Our latest addition, The Terraces at The Grove, brings a modern, adult-centric retreat to our resort. Overlooking Lake Austin, this exclusive property boasts 160 rooms, a private pool with cabanas, a poolside bar (DYVE), a fire pit seating area, a gym, and BYTE, a grab-and-go market. Employees at The Grove enjoy working in a collaborative environment where they help create unforgettable memories for our guests while taking advantage of career growth opportunities in the heart of Orlando’s vibrant hospitality industry. If you're ready to work in an inspiring, energetic setting with an amazing team, we’d love to hear from you! Join us and make every day extraordinary!!
SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.
We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more.
Join our vibrant Food & Beverage TEAM and contribute significantly to enhancing our hotel's restaurant and outlet services. As a Host Person, you will be instrumental in the restaurant team's success, offering exceptional guest service with a warm and inviting first impression. We prioritize friendly, courteous, and professional interactions to ensure our guests depart with unforgettable experiences.
Essential Job Functions:
- Deliver best-in-class service to our guests with engagement and thoughtfulness
- Extend a warm greeting to guests upon arrival and express gratitude for their patronage upon departure
- Continuously replenish beverages and condiments, paying special attention to coffee and tea, while regularly checking in with guests to ensure satisfaction
- Receive, record, and coordinate reservations and special events at the restaurant
- Aid with rolling silverware, replenishing condiments, and restock supplies as needed
- Ensure cleanliness, sanitation, and optimal functionality of all restaurant and service workstations
Physical Demands:
- Kneel, stoop, grasp, lift and carry, and transport 50 – 75lbs
- Work most of the shift standing and moving about in the restaurants and kitchen areas
Qualifications:
Education:
- High school diploma or its equivalent
Experience:
- Minimum 1-year Host Person experience in a similar role, size of operation preferred
- Hotel experience preferred
- Food Handlers Certification required
Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans
Experience
Preferred- Experienced in the hospitality industry or related field.
Licenses & Certifications
Preferred- Food Service
Behaviors
Preferred- Enthusiastic: Shows intense and eager enjoyment and interest
- Team Player: Works well as a member of a group
Motivations
Preferred- Self-Starter: Inspired to perform without outside help
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
