ServiceNow Architect

Overview: Guardian Life is seeking a highly skilled ServiceNow Architect to design and implement innovative and scalable solutions on the ServiceNow platform. The role involves defining technical solutions, guiding development teams, and ensuring alignment with business needs. This individual will be responsible for shaping the platform’s architecture, driving best practices, and ensuring high-performance solutions that meet Guardian Life’s IT Service Management objectives. w sentences about the position here. You Will: Own the solution or major components of the solution—steering development and managing technical risks. Define technology capabilities and solution roadmaps, ensuring flawless transition states. Work with IT Service Management team to ensure alignment with business and technology strategy. Translate business needs into end-to-end technical solutions utilizing a service-based architecture, APIs, and event-driven integrations. Ensure technology solutions are scalable, flexible, and optimized for performance and user experience. Identify and close gaps in current technology while recommending future investments. Ensure architectural solutions align with Guardian Life’s technology stack and best practices. Drive the implementation of reusable components (APIs/Microservices) for a modular and efficient technology ecosystem. Conduct technology evaluations and make recommendations to enhance Guardian Life’s IT landscape. Provide hands-on collaboration with development teams to ensure smooth implementation of architectural designs. Lead design and code reviews, test plan reviews, and production support transition reviews. Mentor junior team members and provide technical guidance You Have: Commanding knowledge of the ServiceNow platform, with experience in automation solutions using Flow Designer. Skilled in leading system design and architectural discussions, with strong technical requirement writing expertise. Strong collaboration skills with employees, vendors, and third-party contractors. Ability to provide technical leadership and guidance to team members. Expertise in IT SDLC and operational best practices. Experience in designing and implementing complex solutions using technologies such as JavaScript, NodeJS, SpringBoot, Python, APIs, and Kafka. Experience with web service protocols such as SOAP, REST, and JSON. Knowledge of cloud application design, development, and deployment. Understanding of user authentication and authorization across multiple systems. Experience with design patterns and modeling tools. Bachelor’s degree in a related field or equivalent practical experience. Minimum of 5 years of development experience, with expertise in JavaScript and ServiceNow platform development. Location & Travel: New York, NY, Holmdel, NJ, Bethlehem, PA, Pittsfield, MA. Hybrid 3 days in the office. 10% of travel is required Salary Range: $116,350.00 - $191,155.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. Our Promise At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Inspire Well-Being As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits. Equal Employment Opportunity Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Accommodations Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com. Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday. Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com.

Salary : $116,350 - $191,155