What are the responsibilities and job description for the Office Manager position at The Guidance Center?
Job Type
Full-time
Description
As a recognized leader in our field, The Guidance Center provides a broad range of services that have helped children, adults and families unlock potential and build better lives since 1958. With over 25 programs, we offer treatment, prevention, growth and education services to more than 15,000 people annually. Together we : Nurture development. Foster resilience. Cultivate well-being.
We have an exciting opportunity for an Office Manager to join our team of talented professionals.
The Office Manager will oversee the operational and administrative functioning of all support staff at TGC with the exception of Center for Excellence, IT and MI-AIMH Support Staff. This includes oversite of support staff operations including, but not limited to, customer service (phone answering), appointment scheduling and management, collection and reconciling, coordinating with supervisors the needs for additional or alternate support staff staffing including ensuring appropriate coverage at all programs / sites.
Regular working hours are Monday through Friday, 8 : 30 AM - 5 : 00 PM; however, specific tasks and / or processes will require evening and weekend hours. Some travel may also be required.
The Guidance Center believes that our team members are our most valuable resources, and we invest in them accordingly. We offer our employees a competitive salary, health / dental / vision benefits, 401(k), Life Insurance, a generous paid time off package, flexible scheduling opportunities, a team-oriented work environment and much more!
The Guidance Center is an equal opportunity employer and is committed to creating an inclusive, welcoming place for everyone. Creating a culture in which we embrace diversity, equity and inclusion and strive to dismantle oppression is critical to our mission to : Nurture development. Foster resilience. Cultivate well-being.
Requirements
This position requires :
- Some college desired. Associate or bachelor's degree preferred.
- Five or more years of experience dealing with the public in a professional setting (business, human service organization, etc.).
- Two years supervisory experience required, preferably in the behavioral health or medical field.
- Must have excellent organizational skills and demonstrated ability to work independently and handle crisis situations appropriately.
- Must be proficient with MS Office.
- Must have excellent customer service skills as well as excellent oral and written communication skills.
- Must have the ability to work cooperatively with others.
- A current valid driver's license with no negative history is required.
- Additional requirements include a nonjudgmental approach that reflects cultural competency and sensitivity to the unique needs and diverse experiences of our business partners, clients, staff members and the programs they represent.
