Receptionist

Description

As a recognized leader in our field, The Guidance Center provides a broad range of services that have helped children, adults and families unlock potential and build better lives since 1958. With 25 programs we offer treatment, prevention, growth and education services to more than 15,000 people annually. Together we: Nurture development. Foster resilience. Cultivate well-being

We have an exciting opportunity for a receptionist to join our team of talented professionals.

We have a market-based compensation structure. The estimated salary for this position will vary based on a candidate's transferable work experience and qualifications. This is a salary grade 102. Hourly rates start at $17.23.

As a Receptionist in the Psychiatric Services program, you will be responsible for the following:

• Manage the front desk and reception area
• Greet and provide assistance to all visitors, staff members, and clients which may include the provision of directions to appropriate unit or building and/or contacting the staff member requested.
• Order Office Depot supplies for the administration and other programs as necessary.
• Ensure that office equipment is properly maintained and that supplies are readily available.
• Distribute Agency Administrative mail, pick up and drop off mail to Allen Road building.
• Post and distribute all incoming checks daily according to procedures developed by Finance.
• Maintain appropriate supplies for overnight and express mail services including but not necessarily limited to Federal Express.
• Ensure that express mail is handled appropriately.
• Answer and direct calls on the switchboard.
• Maintain, schedule and reserve conference rooms.
• Data entry of company directory information.
• Order supplies and postage for the postage machine.
• Distribute payroll according to procedures developed by Finance.
• Provide other clerical and special project support to the administrative staff as necessary.
• Complete 8 hours of position or program specific training on an annual basis.
• Other duties as necessary.

Requirements

To qualify for this position, you will need the following:

• High School diploma with a minimum of 1-year business experience or one-year experience of working in a nonprofit environment.
• Experience working with high-volume multi-line computerized phone system highly desired.
• Must have the ability to multi-task, working multiple lines at once.
• Must have a customer service focus.
• Must be familiar and comfortable working with a variety of computer programs.
• Must have excellent written, verbal, and interpersonal communication skills.
• Must have the ability to interpret a variety of instructions furnished in written, oral, or schedule form.
• Must have pleasant disposition and appropriate appearance.
• Must be able to handle and disseminate confidential information appropriately.
• Additional requirements include a nonjudgmental approach that reflects cultural competency and sensitivity to the unique needs and diverse experiences of our clients, business partners, staff members and the programs they represent.
• Must have the ability to appropriately handle crisis situations.

The Guidance believes that our team members are our most valuable resources, and we invest in them accordingly. We offer our employees a competitive salary, flexible scheduling opportunities, a team-oriented work environment and much more!

The Guidance Center is an equal opportunity employer and is committed to creating an inclusive, welcoming place for everyone. Creating a culture in which we embrace diversity, equity and inclusion and strive to dismantle oppression is critical to our mission to: Nurture development. Foster resilience. Cultivate well-being.

Salary : $17