POSITION: Route Sales and Account Manager

DEPARTMENT: Sales

LOCATION: Kneads Bakeshop

Salary: 50k

Kneads Bakeshop

From humble beginnings, one small bakery in Baltimore has grown to become a staple in our community. Kneads combines H&S’s history with the new age of artisan craft, creating a one-of-a-kind brand and experience, giving a modern face to H&S Bakery. We want people to see it, touch it, and taste it, to have a full sensory experience. As soon as you walk through the doors, we’re dedicated to you and your “Kneads,” whether that’s a coffee to go, or meeting with colleagues, we are here to provide a space of comfort, a space that can unleash your creativity, and a space where Baltimore becomes a family.

Job Summary:

We are seeking a motivated and results-driven Account Executive to grow and manage our wholesale artisanal bread business across the Eastern Shore of Maryland and the state of Delaware. This individual will be responsible for generating new business, managing relationships with existing accounts, and ensuring smooth and timely delivery of products to our customers. 

Role & Responsibilities

• Identify and pursue new wholesale customers, including restaurants, hotels, grocery stores, and specialty retailers. 
• Build and maintain a strong sales pipeline to achieve revenue goals within the assigned territory. 
• Conduct tastings, product demos, and presentations to prospective customers.  
• Serve as the primary point of contact for all accounts within the territory. 
• Develop strong, long-term relationships with customers to ensure repeat business and customer satisfaction. 
• Monitor order frequency, volume, and feedback to support account retention and growth. 
• Coordinate with delivery drivers to ensure timely and accurate delivery of products to all customers. 
• Proactively resolve any delivery or order-related issues as they arise. 
• Step in to deliver product personally when drivers are unavailable, or delivery issues arise. 
• Maintain a regular travel schedule throughout the Eastern Shore of Maryland and Delaware to service accounts 
• This is a field-based position with significant travel throughout the assigned territory. Candidates should expect to spend the majority of their time on the road visiting customers, prospecting new business, and overseeing deliveries. 
• Some early morning or evening hours may be required to align with customer needs and delivery schedules. 
• Occasional weekend work may be necessary for events, tastings, or trade shows. 
• As we continue to expand, there is significant potential for this role to grow into a regional management or senior sales leadership position. 
• The Sales Representative will have the opportunity to shape the growth strategy for the territory and play a critical role in the company’s long-term success. 

Requirements

• Prior experience in foodservice sales, especially within the restaurant, hospitality, or grocery industries. 
• Knowledge of or passion for artisanal bread and bakery products is strongly preferred. 
• Strong interpersonal and communication skills. 
• Self-starter with excellent time management and organizational abilities. 
• Must have a valid driver’s license and reliable transportation. 
• Ability to lift and carry product (up to 50 lbs.) as needed for deliveries or product demos.

What’s in it for you?

At the H&S Family of Bakeries, we value our team members and make it a priority to offer competitive compensation that encourages longevity with the company and long-term growth. We offer competitive pay and comprehensive and affordable bene?ts packages, including medical/dental/vision, short term disability, retirement savings, paid time off, ?exible spending accounts, employee assistance program and of course - cool company swag.

Equal Opportunity Employer

We are an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political af?liation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factors.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classi?cation. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classi?ed. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.