Maintenance Coordinator

Description

Job Scope:

The Maintenance Coordinator position is to assist the Resident Manager and Maintenance Supervisor in effectively managing, scheduling, and purchasing of maintenance services and supplies for their assigned communities, as well as being the point of contact and liaison between residents and the maintenance team. The position calls for efficiency and excellence in a variety of scenarios, and the ability to work independently under minimum supervision. Organizational skills and the capacity to prioritize and make quick decisions involving multi-tasking of multiple projects are essential for this role.

Duties and Responsibilities:

· Conduct all business in accordance with The Habitat Company's policies and procedures, Fair Housing, Americans with Disabilities Act and all other laws pertaining to apartments.

· Coordinates contract maintenance staff including cleaning services, electricians, plumbers, and HVAC providers.

· Field over-the-phone and in-person requests from residents and tenants, handling all requests with superior customer service skills.

· Manages submitted work orders and communicates with tenants and internal departments.

· Assist with purchasing of cleaning supplies, equipment, and other maintenance items while adhering to budget requirements.

· Supports maintenance supervisor or technicians with administrative tasks including PO and Invoice entry and submission.

· Meet and coordinate with independent contractors as needed in regard to performing assigned or contracted services.

· Assist community management teams with generating the operating budget for all maintenance and capital expenditures.

· Perform routine inspections and walk through of all sites.

· Maintains positive customer relations attitude.

· Assists in physical inspection of property and reports any service needs to maintenance staff; will also inspect move-outs and vacancies when requested.

· Perform other related duties as assigned.

Qualifications

Skills and Qualifications:

· 1-2 years’ previous Administrative experience required, preferably in a property management or condominium management setting.

· Knowledge and experience in Accounts Payable/Accounts Receivable processes

· Excellent customer service skills

· Excellent attention to detail and organizational skills

· Strong computer skills, including a knowledge of Office 365 (Outlook, Teams), Yardi experience preferred.

· Working knowledge of maintenance terminology and operations, preferred