What are the responsibilities and job description for the Salon Operations Assistant position at The Hair Doctors Salon?
Job Summary
We are seeking a friendly and organized Salon Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Responsibilities
- Greet clients warmly upon arrival and provide them with necessary information about services offered.
- Manage appointment scheduling and confirmations through phone calls and in-person interactions.
- Handle retail sales transactions, including processing payments and managing stock levels of products.
- Maintain an organized reception area, ensuring it is clean and inviting for clients.
- Provide excellent customer service by addressing client inquiries and resolving any issues promptly.
- Assist in supervising staff during busy periods to ensure smooth operations.
- Utilize basic math skills for cash handling and sales reporting.
- Promote salon services and products effectively to enhance sales opportunities.
Qualifications
- Previous experience in a customer service role, preferably in a retail or salon environment.
- Strong communication skills with excellent phone etiquette.
- Basic math skills for handling transactions accurately.
- Experience with supervising or leading teams is a plus.
- A passion for the beauty industry and a desire to learn about salon services and products.
- Social media marketing, emails and displays
If you are enthusiastic about providing outstanding service in a dynamic setting, we encourage you to apply for the Salon Receptionist position today!
Job Types: Full-time, Part-time
Pay: $17.00 - $21.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $17 - $21