What are the responsibilities and job description for the House Person Lead position at The Hancock Hotel?
What's in it for you...
- Insurance enrollment available from DAY 1!
- Paid time off available from DAY 1!
- Holiday pay available from DAY 1!
- 401(k) enrollment after 30 days!
- Hotel and travel discounts at worldwide destinations!
- Professional development and promotion opportunities!
About this job...
The House Person Lead supports training and development of houseperson while promoting the cleanliness and productivity goals of the housekeeping department. Responsible public spaces, ensuring availability and accessibility of necessary supplies, and supporting a safe and structured work environment, the House Person Lead plays a critical role in overall employee and guest satisfaction.
What you'll be doing...
- Provide direction and to Housemen, ensuring the team is running in a smooth, efficient manner.
- Responsible to oversee the day-to-day operation of the houseperson team to maintain the standards of service and cleanliness.
- Inspect spaces to ensure cleanliness, adherence to brand standard, and overall guest satisfaction
- Helps to ensure a clean and safe working environment, with continual emphasis on promoting employee health and safety.
- Assists in training colleagues in proper safety techniques.
- Responsible for the department orientation and training of new housepeople and following up to ensure company and brand standards are met.
- Engage in effective leadership techniques to motivate and encourage team members toward the common goal of guest satisfaction.
- Assist in resolving issues as they arise to promote department stability.
- Complete additional tasks as assigned by management
Requirements...
- Able to speak, read, write, and understand the primary language(s) used in the workplace
- Able to stand, walk, reach, bend, stoop, and pivot frequently
- Able to lift, lower, and maneuver up to 30 pounds; able to push/pull up to 150 pounds
- Experiences as a housekeeper or houseman preferred
About First Hospitality...
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
