What are the responsibilities and job description for the Assistant Maintenance Supervisor - Hanover 8th Street position at The Hanover Company?
Hanover Company is looking for an experienced Assistant Maintenance Supervisor for Hanover 8th Street in Washington, D.C. (zip code 20017). The community is perfectly situated in the charming historic Brookland neighborhood of DC, with close proximity to Downtown and Capital Hill, minutes to its own Red-Line Metro Station and direct access to the eight-mile Metropolitan Branch Trail. The residences at Hanover 8th Street feature 337well-appointed apartment homes with high-end features, sleek finishes and a full complement of amenities.
The objective of the Assistant Maintenance Supervisor is to perform quality maintenance in a timely manner, perform periodic preventative maintenance programs and satisfy all reasonable maintenance requests. The Assistant Maintenance Supervisor is ultimately responsible for aspects of property management that include, but are not limited to the following:
- Follow all Hanover Maintenance and Quality Assurance standards for safety and cleanliness in routine property walks, including but not limited to the Tour Route, trash/dumpster/compactor areas, pool and fountain areas, landscaping, sidewalks, driveways and parking areas, and building exterior. Document any liabilities or issues in the property management software using Inspections.
- Routinely complete required logs using property management software inspections. Complete required weekly and monthly reporting to ensure compliance and standard are met according to Quality Assurance policies.
- Assist the Maintenance Supervisor in overseeing the property operations, including the completion of basic make readies and in-house duties on site as needed, including but not limited to sheetrock repairs, patches, touch up and full paints in apartments and offices, building exteriors and fencing painting repairs, shampooing carpets and common areas, and other maintenance tasks as needed.
- Complete service requests, make readies, and inspections in a timely manner.
- Follow all safety programs implemented by Hanover and local/state policy.
- Carry and answer all communications on Hanover-issued mobile device when “on-call.”
- Perform any and all duties called upon by supervisors to ensure that property operates in an efficient and economic manner.
- Take notice of and immediately report any liability problems or concerns on property.
- Represent property and Hanover professionally through dress and behavior. Respond to emails timely and professionally to ensure you are Making Life Easy ™ for all you come into contact with, whether customers or other Hanover Team Members.
- Participate monthly in the 10 Ways to Play Like a Champion Awards Program.
- Perform any and all duties called upon by supervisors to ensure that the property operates in an efficient and economic manner.
- Review and respond accordingly to any inquiries from the Global Service and Support Team to improve overall property operations.
- Must own personal set of tools
- Must be able to lift 75 pounds. Lifting belt is required.
Required Qualifications:
- Must have 2 years of experience on an A , new construction property, with knowledge in plumbing, electrical, carpentry and grounds maintenance.
- HVAC Certification is required and Pool Certification is a plus.
- EPA Certification is required
- CPO Certification preferred
Hanover offers competitive salaries, upward mobility, uniform allowance, and a robust benefits program which includes paid time off (vacation, sick, holiday), comprehensive medical, dental, vision, life and disability insurance plans, 401(k) with company match, and flexible spending accounts. The Assistant Maintenance Supervisor is eligible to participate in the Quarterly Bonus Program.
