What are the responsibilities and job description for the Auto Field Appraiser position at The Hanover Insurance Group?
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey.
Our Claims team is currently seeking an experienced Auto Field Appraiser to join the team.
This is a full time, non-exempt role.
POSITION OVERVIEW :
The position is responsible for all aspects of the appraisal process for damage included but not limited to automobiles, trucks, motor homes, travel trailers, motorcycles and snowmobiles. Responsibilities include physical inspection of vehicle damage, written documentation of damage, appraisal of repair costs, negotiation of cost-effective repair alternatives according to Company guidelines, entry of appraisal into Company system, and timely completion of assignments. Company vehicle provided.
IN THIS ROLE, YOU WILL :
- Perform physical inspections of vehicle damage as part of claim adjusting process; may handle inspections associated with highly complex claims with minimal oversight.
- Prepare written repair cost estimates, applying Company guidelines and State regulations and exercising independent judgment when warranted.
- Negotiate cost-effective repair figures according to Company guidelines and State regulations.
- Perform timely supplemental inspections of additional damage discovered during course of repair.
- Demonstrate awareness of and identifies fraud indicators.
- Apply knowledge of basic policy coverage.
- Be responsible for completing field appraisals on an automated appraisal system at the time of inspection or estimate review.
- Be responsible for determination of actual cash values for total loss vehicles.
WHAT YOU NEED TO APPLY :
This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.
CAREER DEVELOPMENT :
It's not just a job, it's a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you - at every level - to grow and develop.
BENEFITS :
We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you'll enjoy what you do and have the support you need to succeed.
Benefits include :
EEO statement :
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex / gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law."
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at : HRServices@hanover.com and include the link of the job posting in which you are interested.
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