Auto PIP Adjuster

Our Claims team is currently seeking an Auto PIP Adjuster for our Grand Rapids, Howell, or Southfield - MI locations.  This is a full time, exempt role with the hybrid work arrangement of 2 days in office.  POSITION OVERVIEW: Responsible for the investigation, negotiation and resolution of claims in accordance with policy provisions, best practices and jurisdictional requirements. Includes the input of claim data and guiding insureds and claimants through the claim process and options. IN THIS ROLE, YOU WILL:  Must have or secure and maintain appropriate states adjuster license(s) and continuing education credits. Works within specific limits and authority on assignments of moderate technical complexity. Uses discretion and independent judgment in claim handling Possesses functional knowledge and skills reflective of fully competent practitioner. Identifies possibly suspicious claims Investigates, analyzes, evaluates and negotiates personal and/or commercial lines claims of minimal to moderate complexity.   Implement and coordinate the most effective management techniques to mitigate loss and expense payments. Settlement and reserving authority levels are moderate. Take recorded statements Work with the Special Investigations Unit to resolve and negotiate settlement WHAT YOU NEED TO APPLY: Bachelor’s Degree or equivalent experience with Michigan PIP Claims Typically 2-3 years of experience Possess strong customer service skills and behaviors Maintain constructive working relationships despite differing perspectives Strong organizational and time management skills Ability to negotiate skillfully in difficult situations with both internal and external groups  Demonstrates strong written and verbal communication skills. Promotes and facilitates free and open communication. Understanding of applicable statutes, regulations and case law Think critically and anticipate, recognize, identify and develop solutions to problems in a timely manner. Easily adapts to new or different changing situations, requirements or priorities. Operates with latitude for un-reviewed action or decision. Proficient using paperless Claims systems This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.