Business Systems Analyst

Our HTG department is currently seeking a Business Systems Analyst to join our growing team in Worcester, MA. This is a full-time/exempt role. POSITION OVERVIEW: The Business Systems Analyst (BSA) serves as a primary contact for any questions related to how the system works from both a business and technical perspective. The BSA performs business analysis tasks through specialization in understanding the business usage of Information Technology (IT) and helping technology add value to the business. They understand and are comfortable with a variety of technical architectures and platforms. They understand IT capabilities and which applications in an organization align to business functions. The BSA may also specialize in a specific set of technologies or applications an organization uses to deliver business solutions. Some specialist roles include Business Process Analyst, Data Analyst, Business Rules Analyst, and Functional Analyst. The BSA typically works on projects integrating business process, business rules and business data with technology to meet business requirements.    IN THIS ROLE, YOU WILL: Collaborates with business partners to understand business requirements and establish solutions  Partners with the IT BAs and technical teams, such as architects, software developers and QA analysts to understand and define system goals/capabilities; develops business and technical requirements in alignment with the system goals/capabilities on one or more platforms and the applications that integrate with those platforms Creates business and/or technical requirements, rules and processes using various techniques, such as user interface design, and prototyping, data modeling, and solution configuration techniques  Works independently and mentors other BSAs on the following activities: Understanding system interdependencies and evaluates impact with project teams during all phases of a project Building standards, processes and procedures, and guidelines for project team members  Assists technical groups in revising logic for performance efficiency  Participates in system and user acceptance testing efforts    WHAT YOU NEED TO APPLY: Requires 2-6 years of relevant work experience  Bachelor’s degree in related field, such as information technology, computer science Experience identifying and defining business/technical requirements and processes using business analysis techniques that are appropriate and effective based on the size and complexity of a project  Ability to work effectively with cross functional teams  Applies tactical thinking when developing business solutions  Experience with one or more of the following data management activities Data mapping, Data modeling, Data queries and Analysis Data Profiling, Data Integration Defining business/transformation rules in support of Data Migration  Experience in understanding database types and the associated components  Stored Procedures Stored Functions Packages Triggers  Ability to develop knowledge in the specialization areas (Functional Data, Decision, UX, and Business Rules)  Strong core BSA skills: Good communication skills (oral and written)  Good facilitation, negotiation and consensus building skills  Detail oriented and committed to a high level of accuracy  Ability to write unambiguous/testable requirements (functional and non-functional)  Adapts quickly to new technologies and changing business requirements  Ability to quickly troubleshoot problems that may arise in work products  Willingness and ability to change business functions on an as needed basis  Willingness to “own” an issue and follow through effectively until said issue is resolved  Competencies - Technical Consulting: Provides technical guidance, and serves as a point of contact for users, external contacts, and internal colleagues. Advises others on technical issues  Systems Knowledge: Maintains and applies specific knowledge of information systems elements and their application to developing solutions for business functions/processes  Systems Thinking: Understands the broader impact of work efforts across architectural system components, critical business processes, and applications. Conceptualizes the impact of changes to system platforms as a result of system acquisition, system merger, Implementation of enterprise-wide systems  Innovation: Motivated to improve organizational performance through the introduction of new ideas, methods, processes, products, or services. Develops new ways of looking at a situation  Business Acumen: Understanding of the intricacies of the industry, business and products and associated trends.  Demonstrates awareness of the organizations strategy, financial goals and external dynamics, providing clear explanations for actions taken