What are the responsibilities and job description for the Commercial General Liability - Litigation Specialist position at The Hanover Insurance Group?
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey.
Our Claims team is currently seeking a Commercial General Liability (CGL) Litigation Specialist.
The Hanover Insurance Group has adopted a Hybrid work model.
This is a full time, exempt role, 2 days in office for our Worcester, MA - Phoenix, AZ and / or Atlanta, GA location.
POSITION OVERVIEW :
This position requires daily telephone contacts with the commercial line policyholders, risk managers, and agents. Fully responsible for the analysis, investigation, evaluation, negotiation and resolution of complex commercial claims requiring thorough investigations including telephone contacts with the involved parties; technical expertise and complex analysis. Claim assignments are multi-state and involve commercial customers.
IN THIS ROLE, YOU WILL :
- Must have or secure and maintain appropriate states adjuster license (s) and continuing education credits.
- Responsible for the settlement of CGL litigated cases, involving disputes over coverage, liability, and damages issues.
- Gather the facts and analyze the statements / testimony and declaration of damages to develop claims resolution strategies.
- Work in partnership with defense counsel and all other parties / vendors to bring about a timely cost effective conclusion.
- Identifies possibly suspicious claims
- Claims handled are transferred existing losses or first notice lawsuits over disputed issues of great complexity where the policyholder's coverage is in question.
- These claims require the highest level of investigation, analysis, evaluation, and negotiation.
- Responsible for all aspects of each claim, including informal hearings, arbitrations and claims litigation and maintaining a high level of productivity, confidentiality and customer service.
- Will be utilized as a technical resource by adjusters.
- Will represent the company at mediation, arbitration and trials.
- Review and analyze contracts, leases, and identify risk transfer opportunities
- Demonstrate ability to write positional coverage letters.
- Manage litigation expenses.
- Reports into Unit Manager
WHAT YOU NEED TO APPLY :
This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.
CAREER DEVELOPMENT :
It's not just a job, it's a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you - at every level - to grow and develop.
BENEFITS :
We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you'll enjoy what you do and have the support you need to succeed.
Benefits include :
EEO statement :
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex / gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law."
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at : HRServices@hanover.com and include the link of the job posting in which you are interested.
Privacy Policy :
To view our privacy policy and online privacy statement, click here.
Applicants who are California residents : To see the types of information we may collect from applicants and employees and how we use it, please click here
Other details
Apply Now
