What are the responsibilities and job description for the Commercial Lines Sales Manager position at The Hanover Insurance Group?
IN THIS ROLE, YOU WILL:
- Works with Account Managers to produce small commercial lines new business and drive flow.
- Able to bind small accounts in the agent's office if needed.
- Works with small commercial lines underwriting team to develop the targeted mix of business.
- Objectively considers issues and information, identifies alternatives, decides, and implements solution approaches to deliver services and provide value.
- Communicates ideas or positions in a persuasive manner that build support, agreement, or commitment.
- Takes actions that directly or indirectly influence others to create buy-in, gain trust, and motivate actions in others or win concessions without damaging relationships.
- Knowledge of negotiating techniques, subject matter, and strategy to obtain commitment, compromise or settlement in a way that promotes mutual goals or interests.
- Understands the importance of developing and maintaining cooperative relationships with others at all levels of the organization by making others feel their concerns and contributions are important.
- Builds positive relationships with others to accomplish organizational goals.
- Excited by challenging goals and a desire to exceed standards of excellence.
- Exhibits a true sense of competitiveness and a drive for results.
- Has a strong desire to win in the most challenging of circumstances, and the fortitude to take calculated risks to achieve personal objectives and goals, organization's standards, or current industry standards.
- Demonstrates sales and marketing techniques through effective relationship building.
- Able to influence producers/agents to sell desired product & services. Able to see the "big picture" and develops a strategy in support of it.
- Effectively plans and organizes their work to achieve desired outcomes.
- Demonstrates flexibility in applying different approaches to changing work demands. Is confident of own abilities to meet challenges and can maintain performance under stress.
- Knows and demonstrates the ability to apply fundamental underwriting concepts, practices and procedures; including knowledge of exposure/hazard identification and control.
- Displays knowledge of pricing practices and applications.
- For assigned lines of business, able to articulate and practice principles of good underwriting, within specific limits and authority. Demonstrates good understanding of regional goals.
- Stays current with industry information and local market trends.
