Data Analyst

Our Compliance team is currently seeking a Data Analyst in our Worcester, MA location in a hybrid work arrangement. This is a full time, exempt role.   POSITION OVERVIEW: The Hanover Insurance Group is looking for an experienced property and casualty professional with a desire to be an integral part of a dynamic and growing insurer. This position will be a part of the Compliance Data Analytics and Reporting area.  The purpose of this role is to utilize available tools and methodologies to gather data, perform analytics, analyze and understand the results, and report the findings. In addition, the role will focus on automating and improving efficiencies of work processes, as well as applying visualization techniques to reporting. The successful candidate will be fluent in utilizing tools such as Power BI and Power Automate, Paxata, Nintex, Tableau or similar tools.  In addition, property and casualty product knowledge, the ability to resolve and/or assist with researching, documenting, and communicating moderately complex compliance related issues are keys to success. This position routinely interacts with management of assigned businesses and peers throughout the organization.  Key responsibilities may include: leveraging visualization tools to share results with leadership; design and deliver projects that move manual processes and tracking of work to enhanced environments; designing analytics solutions to move Compliance programs from a testing to continuous monitoring environment.  This role may also communicate to Hanover business partners on compliance related matters, be accountable for reading, analyzing, and interpreting general business policies, procedures, laws and regulations, and participate in preparation of materials and information required in response to internal and external regulatory audits.   Candidates are responsible for development of tools, processes and reporting analytics in support of business growth. Communicate with customers, external partners and internal departments while effectively leading complex analytics projects.    IN THIS ROLE, YOU WILL: Lead the development or enhancement of complex business/technical processes and tools for multiple products, requiring the use of technical solutions across multiple departments or lines of business.  Serve as a team member on projects of large scope and moderate to high complexity providing data analytics and project management. Works independently and leverages resources when needed.  Subject matter expert for multiple technical business systems enterprise wide.   Applies understanding of business processes and the P&C Insurance business to translate requirements into analytical reporting. With limited supervision, define deliverable(s) and establish a plan to achieve the deliverable. Develop visually appealing, detailed reports to support strategic business initiatives.   Take a lead role in developing data and reports for business, Office of General Counsel and Compliance leadership to provide valuable insights. Able to respond to urgent/timely requests and produce routine and ad hoc information in a rapid and dynamic turnaround climate. Summarize information and effectively communicate analyses in writing and verbally to internal partners. Ability to draw insights and observations from detailed and multifaceted data and reports. Comfortable presenting finding to senior leaders. Work in partnership with the team and management to generate innovative solutions by approaching problems with curiosity and open-mindedness, using existing information to its fullest potential. Lead the development of new tools and process enhancements to enable new capabilities and solutions to drive business growth. Proactively tuned into external trending and best practices.   WHAT YOU NEED TO APPLY: Bachelor’s degree preferred   2 to 5 years of related analytical experience required Minimum of 3 years of Property and Casualty industry experience preferably in the compliance space. Comprehends key industry financial/operational metrics.   Strong problem-solving, data analysis and decision-making skills Fluent in utilizing tools such as Alteryx, Power BI, Power Automate, SharePoint, ACL, Paxata, Nintex, or Tableau.  Expert knowledge of Excel, able to work with, integrate and evaluate large and complex data sets.  Comfortable turning raw data into meaningful information Ability to summarize complex business concepts into written & oral communications using PowerPoint and other data presentation tools. Well-spoken, and a collaborative person with a high level of written and verbal communication skills Strong project management skills, ability to manage and prioritize varied priorities under aggressive timelines Ability to work in a team environment Intellectually curious