Performance Excellence Process Analyst

POSITION OVERVIEW: The Process Analyst is responsible for, with support from manager or senior team members, evaluating business processes, determining requirements, uncovering areas for improvement, and developing and implementing solutions to meet business goals. The Process Analyst will leverage process methodology and best practices to streamline workflows across the organization. In addition to process design work, the Process Analyst will be responsible for creating project plans, facilitating working sessions with cross functional teams, providing status updates and serving as a liaison between the project team, stakeholders and users. This role will primarily be focused on smaller to medium scope projects and supporting more complex business projects. IN THIS ROLE, YOU WILL: Applies process methodology, such as lean and six sigma, to implement process improvements and achieve business goals. Synthesizes information gathered during working sessions to identify process opportunities Documents current state and any changes to processes and / or operating model Coordinates, develops materials for, leads, and actively participates in meetings or working sessions Manages projects, develops project plans, monitors deliverables and ensures timely completion of projects Identifies and appropriately escalates potential risks, obstacles or dependencies. Provides management with updates on project status and key objectives. Effectively communicates insights and plans to team members and management. WHAT YOU NEED TO APPLY: Four-year degree 0 – 3 years of experience Possesses some knowledge of process and project management methodology Analytical problem solver Strong communicator and collaborator Embraces a growth mindset and seeks out new knowledge, experiences and feedback. Develops strong relationships Embraces change and helps bring others along It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. At The Hanover we are committed to offering an environment that allows you to grow your career. Internal mobility is something we strive for. If you interested in a new opportunity at The Hanover, we invite you to visit The People Place for our best practices on applying to an open position and exploring ways to drive your career. If there are any questions surrounding this opportunity, please reach out to the appropriate recruiter: Stacie Phillips stphillips@hanover.com.

Salary : $66,000 - $96,000