What are the responsibilities and job description for the Risk Solutions Consultant (MA) position at The Hanover Insurance Group?
Our Risk Solutions/Loss Control group is looking for a Risk Solutions Consultant, up to a Senior level depending on your skillset, to join our growing team in New England; position is eligible for a fully remote arrangement. This is a full-time, exempt role.
POSITION OVERVIEW:
Conducts high level technical evaluations and loss analysis of more complex prospective or existing policyholders in a consultative manner. Identifies and analyzes exposures and controls. Delivers consultative and technical services to policyholders. Develops and delivers service strategies in collaboration with underwriting and agency partners to insureds.
IN THIS ROLE, YOU WILL:
Conduct field surveys on prospect and existing policyholders and writes reports for underwriting.
Creates and delivers loss analysis.
Develop and deliver meaningful service solutions.
Create and follow up on essential recommendations.
Develop effective relationships with underwriting and agency partners that drives continual collaboration.
Participate in underwriting pipeline, new business, and renewal meetings to provide RS perspective regarding exposure and controls.
Takes initiative to enhance risk solutions / industry knowledge through participation in educational programs and training sessions.
Communicates ideas or positions in a persuasive manner that build support, agreement, and commitment.
Coach / mentor newer in career staff as appropriate.
KEY MEASURERS OF SUCCESS:
Quality of work product – both survey and service
Productivity
Timeliness
Partnership with underwriting and agency partners
Innovative ideas and implementation for quality and efficiency gains
Ability to demonstrate improvements in loss ratio, loss frequency, and loss severity, on assigned service accounts
WHAT YOU NEED TO APPLY:
At least 5 years Risk Solutions/Loss Control field experience with a commercial lines national/regional insurance carrier.
B.S. degree preferred in a related field to include health and safety, science, engineering or equivalent.
Motivated self-starter with demonstrated initiative; ability to work independently with minimal direction.
Strong to exceptional communication skills, both verbal & written
Professional loss control certification preferred to include CSP, CFPS, CIH, PE, CPCU, ARM.
Strong to exceptional analytical & problem-solving skills.
Demonstrated project management skills.
Ability to work in a dynamic environment on multiple projects, tasks or assignments.
Results focused.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Ability to travel as necessary.
Ability to sit and/or stand for extended periods.
Ability to walk through customer buildings and facilities.
Ability to climb a ladder to various heights and maintain balance while performing work tasks.
Ability to work in a fast-paced environment.
This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.
