Senior IT Project Manager

Our Commercial Lines team is currently seeking a Sr. IT Project manager to join our growing team in our Worcester, MA office. This is full time, exempt role. POSITION OVERVIEW:   We are looking for a proven technology delivery leader with a desire to help drive strategic business outcomes for our Commercial Lines business units. The position offers the opportunity to partner with business and technology leadership at the Hanover while leading a cross-functional team delivering on a multi-year roadmap. If you love working in a collaborative, innovative and learning environment, then we want to hear from you. This is an exciting opportunity for an experienced project manager looking for a new creative challenge.   As a member of the team, you are expected to lead the execution and delivery of technology projects while collaborating with business partners to advance the Commercial Lines organization. You are methodical, have excellent communication and time management skills – and can utilize those skills effectively across various business units.   Ultimately, the Project Manager is responsible for managing a wide range of technology projects of varying complexity. With your solid blend of technical, and business facing skills, you will successfully partner with areas across the enterprise to lead delivery of projects in their area.   IN THIS ROLE, YOU WILL: Lead complex projects and has accountability for the estimating, planning, scheduling, tracking, management of risk, budget, change management, problem resolution, reporting and communication.   Manage interdependencies within their projects  Provide transparency and reporting to overall governance and steering structure  Lead the interaction with business partners, project team members, other IT colleagues, and external vendors to ensure clarity of the business problem, outcome and scope and ensures issues and risks are understood and resolved.  Be responsible for building team alignment, encouraging team effort and successes, embracing continuous performance improvement through coaching, modeling the way, and developing followership through his/her daily interactions with the team.  Manage the vendor outcome through active collaboration and feedback with Program Management and Vendor Management  Solicits and applies standards and best practices as defined by the project management Center of Excellence (Coe) and the Project Management Office (PMO)  WHAT YOU NEED TO APPLY:   7 Years of related experience with project & program delivery (waterfall, iterative, hybrid, agile)  Strong Business Acumen - Knowledge of P&C products preferred ideally with Core Commercial experience and an ability to continuously learn and engage with business partners regarding scope and business value  Strong Technical Acumen.  Knowledge of Pega, Insurity Policy Decisions, OneShield, API, Java. Strong relationship management skills – Ability to effectively collaborate with business & IT partners and to foster strong relationships with them to aid successful project delivery.  Strong ability to connect dots and build integrated plans that include business timelines for filings, intersecting IT project timelines and deliverables where dependencies exist, and outside project risks.  Someone with an anticipatory mindset rather than a reactionary one.  Bachelor’s degree with a preference of technology/computer science field or equivalent work experience  Strong communication (written and verbal) and negotiation skills  Strong leadership skills that deliver results and align with our CARE values  Familiarization with project management tools such as MS Project, Planview, Jira, or Leankit.