What are the responsibilities and job description for the Operations Manager position at The Happy Camp3r?
We’re looking for someone to take full ownership of operations at Happy Camp3r — including managing EDI and non-EDI orders, ensuring vendor compliance, and making sure all shipments go out on time and accurately.
This person will be the backbone of our order fulfillment process and play a key role in helping us grow with large retailers.
Responsibilities:
- Process and manage EDI and non-EDI wholesale orders
- Read and follow through on vendor compliance manuals routing guides
- Upload and manage orders in various retailer portals (e.g., SPS Commerce, NuOrder, etc.)
- Ensure all shipping deadlines are met — from label creation to tracking
- Communicate with 3PL/warehouse teams as needed
- Flag issues or discrepancies before they become problems
- Help maintain accurate records for PO tracking and delivery timelines
Requirements:
- Have previous experience in operations/logistics — ideally in apparel or consumer goods
- Are comfortable working with EDI systems such as SPS Commerce, NuOrder, ApparelMagic, and Shopify, and navigating multiple retailer portals
- Are extremely organized, detail-oriented, and proactive
- Can manage multiple priorities and take initiative without constant oversight
- Have strong communication skills
