What are the responsibilities and job description for the Dock Master position at The Harborage at Ashley Marina?
Job Summary:
The Dock Master is responsible for managing marina operations, including dock maintenance, customer service, and staff supervision. This role requires excellent communication skills, a strong work ethic, and a passion for the marine industry. The ideal candidate will have experience in marina management, boating operations, or a related field.
Key Responsibilities:
- Oversee daily marina operations, including docking, slip assignments, and reservations.
- Provide exceptional customer service to boat owners, tenants, and visitors.
- Supervise and schedule marina staff, ensuring smooth and efficient operations.
- Enforce marina rules and regulations to maintain safety and order.
- Monitor and maintain docks, fuel stations, and other facilities for safety and cleanliness.
- Coordinate maintenance and repairs of marina infrastructure, including pilings, walkways, and utilities.
- Assist with vessel arrivals and departures, ensuring proper docking and mooring procedures.
- Maintain accurate records of slip assignments, billing, and customer interactions.
- Work closely with the marina owners to implement policies and improvements.
- Respond to emergencies, including inclement weather situations, vessel issues, and customer concerns.
Qualifications:
- Previous experience as a Dock Master, Marina Manager, or similar role preferred.
- Knowledge of boating operations, marina management, and waterfront safety.
- Strong leadership and customer service skills.
- Ability to handle physically demanding tasks, including lifting, climbing, and working in various weather conditions.
- Proficiency in basic administrative tasks, including scheduling, record-keeping, and billing.
- Excellent problem-solving and communication skills.
- Ability to work flexible hours, including weekends
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $60,000 - $70,000