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Workers’ Compensation Administrator

The Harris Center for Mental Health and IDD
Houston, TX Full Time
POSTED ON 2/28/2025
AVAILABLE BEFORE 4/4/2025
Brief Description

The Harris Center for Mental Health and IDD (“The HARRIS CENTER”) is looking for a Worker’s Compensation Administrator to join our team. The Workers’ Compensation Administrator is responsible for the routine insurance claims work of the department.

Your Role In Action

  • Performs routine, technical, and administrative insurance work in support of the Commercial Insurance Program.
  • Performs work in support of workers’ compensation claims, communicating with claimants and other case-related contacts to ensure property and efficient processing of cases.
  • May also support auto, cyber-security, general, professional, crime, and property claims programs.
  • Delivers superior customer service and satisfaction through effective interactions with claimants, managers, vendors, and others.
  • Takes new claim reports, manages claims, and assists claimants through the claims process, requesting medical records, insurance information, and other relevant information for case preparation.
  • Locates and develops relevant case information, ensuring all tasks and documentation are appropriately stored and updated in legal files system.
  • Promptly notifies the Director of any reports of possible fraudulent activity.
  • Works with the Director in support of injured workers, to help restore employees’ health and well-being after a work-related injury.
  • Responds to calls and queries from internal and external providers, claimants, and insurance companies.
  • Sends and receives proper data to and from carriers, vendors, and other sources for prompt resolution of claims.
  • Researches and reviews claims to meet guidelines concerning appropriate documentation for claims Processing
  • Authorizes routine medical treatment and drug/alcohol screens and runs Motor Vehicle Record reports.
  • Works with Director on Safety and Risk Management projects.
  • Provides reports of injury and accident records to the Director
  • Performs other related duties as assigned

Education

What qualifications you will need:

  • High School Diploma or General Education diploma.

Experience

  • Minimum 3 years experience in worker’s compensation and/or loss prevention required.
  • The desired candidate for this position will have a background in reviewing and processing workers’ compensation claims. Experience in a fast-paced office environment, legal office, or a working knowledge of discovery and case preparation a plus

Knowledge, Skills & Abilities

  • Able to multi-task along with proven time management and organizational skills.
  • Excellent verbal and written communication skills.
  • Excellent organizational skills.
  • Ability to work effectively with a wide variety of people.
  • Able to use Microsoft products to maintain data and generate reports.

What We Have To Offer

The Harris Center not only offers a competitive salary but also a suite of excellent benefits designed to enrich your life both professionally and personally. Imagine a future with a robust retirement plan complemented by our generous company matching – a testament to our investment in your long-term financial well-being. Experience the unique advantage of our prior service credit, accelerating your journey towards a more substantial Paid Time Off accrual, empowering you to enjoy well-deserved breaks.

Enjoy Cell Phone Discounts, exclusive entertainment deals through Tickets at Work, and a free Headspace subscription for mental wellness. Additionally, our Employee Assistance Program supports your overall well-being.

Take advantage of significant financial relief through student loan forgiveness as a valued member of The Harris Center team. As a qualifying entity, our employees are eligible for various student loan forgiveness programs, designed to alleviate the financial burdens associated with higher education.

What Else You Should Know

  • This posting is associated with position #1079.

About Us

The HARRIS CENTER is the state-designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas. As the largest behavioral and developmental disability care center in Texas, The Harris Center provided care to over 96,000 people in fiscal year 2023!

As part of its mission to transform the lives of people with behavioral health and IDD needs in the third largest county in the United States, The HARRIS CENTER provides a full continuum of services at 86 different sites across Harris County. In addition, services are provided in more than 40 different languages as well as sign language to better serve what is one of the most diverse and multi-cultural communities in the nation.

By utilizing the unique expertise of its more than 2,500 employees, The Harris Center is committed to meeting the behavioral health and IDD needs of Harris County residents and giving them hope to live to their fullest potential.

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