What are the responsibilities and job description for the Account Manager- Construction Loss Sensitive position at The Hartford Financial Services Group, Inc.?
Account Manager - OA09HN
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
Work Arrangements : This role will have a Hybrid work arrangement, with the expectation of working in an office (Denver, CO, Brea, CA, San Antonio, TX, Houston, TX, Chicago, IL) 3 days a week (Tuesday through Thursday).
Hours : Must be able to support West Coast time zone
Supports Commercial Underwriting in the sales acquisition process. Provides support for new business and renewal policy account coordination, review, essential services, rating, prepare work orders for quoting and issuance of middle market business. Serves as the point of contact for agents in handling inquiries and requests. Communicates with customers to request needed information and resolves problems.
Job Duties / Accountabilities
Sales Support : Responsible for supporting the Underwriter in the sales acquisition process through a variety of services that may include account coordination, new business and renewal policy essential services, report ordering, preliminary classification of new business, and data collection. Responsible for reviewing, preparing work orders for rating and issuing policies. Applies screening criteria in accordance with guidelines. Communicates with customers to obtain needed and required underwriting information and resolves problems. Supports sales efforts and strategies.
Workload / Desk Management : Responsible for handling high volumes of transactions. Effectively balance quality, and timeliness while working alongside the Underwriter to Manage a Book of Business. Multi-task, prioritize and manage daily work activities. Organizes work, based on AM / UW Huddles, recognition of Top Agents, and territorial differences, so that others can easily determine what needs to be done and effectively continue the work and respond to customers as needed. Maintains an effective pending / diary / follow-up system.
Required Competencies :
Understands and Supports Organizational Vision and Strategy and Embraces Change
- Stays current on issues potentially impacting his / her work, including industry and marketplace trends, strategic direction of the organization, organizational structure and leadership, team goals, internal initiatives, etc.
- Understands and aligns own work plans, activities and decisions to help fulfill all commitments within established timeframes
Works Effectively - Is Autonomous and Thinks Critically
Pursues Self Development
Knowledge Building effective relationships and partnerships
Builds effective relationships with Agents Values Customers
Demonstrates Effective Communication Skills
Qualifications
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is :
59,200 - $88,800
Equal Opportunity Employer / Females / Minorities / Veterans / Disability / Sexual Orientation / Gender Identity or Expression / Religion / Age
About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits
Salary : $59,200 - $88,800
