What are the responsibilities and job description for the Senior Site Reliability Engineer - Dynatrace Specialist position at The Hartford Financial Services Group, Inc.?
Senior IT Engineer - IE07BE
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
The Hartford's RE&A Observability team is looking for a highly motivated and experienced Senior Observability Engineer Lead with expertise in Splunk, Dynatrace, and other industry observability tools.
The Senior Observability Engineer Lead will ensure the reliability of IT services, focusing on the developer experience. This role requires a "build-to-manage" mindset, strong problem-solving skills, and innovative thinking applied to designing, building, testing, deploying, changing, and maintaining services, leveraging deep engineering expertise. Experience in managing AI-based systems is a plus.
Key success metrics include service stability, effective software delivery, utilization of customer-based observability practices, and achieving top industry-leading operating norms within tools.
The Senior Observability Engineer Lead will also contribute to the ongoing advancement of the RE Insights practice within and beyond their area of responsibility. This includes assisting with road map development, vision, strategy, RE practices post-mortem, and vendor management tasks such as MOR, QBR, and contracts.
- Guide the use of best-in-class software engineering standards and design practices for instrumenting code and application technology stacks for Splunk, Dynatrace, and Akamai. Enable the generation of relevant metrics on overall technology health, including availability, performance, quality, technical debt, and resiliency.
- Function as the go-to technical expert for the applications supported, requiring depth and breadth of knowledge in Splunk, Dynatrace and related technologies. Provide expertise in applications, integration, interfaces, and the business domain to drive insights and improvements.
- Leverage Splunk and Dynatrace Gen AI capabilities to enhance predictive analytics and automated incident response. Utilize AI-driven insights to proactively identify and address potential issues, ensuring optimal performance and reliability of IT services.
Insights Solution Responsibilities :
IT Ops Responsibilities :
This role will have a Hybrid work arrangement, with the expectation of working in an office 3 days a week (Tuesday through Thursday) from Hartford, CT. Charlotte, NC. Chicago, IL. or Columbus, OH.
Candidates must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position.
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is :
115,760 - $173,640
Equal Opportunity Employer / Females / Minorities / Veterans / Disability / Sexual Orientation / Gender Identity or Expression / Religion / Age
About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits
Salary : $115,760 - $173,640
