What are the responsibilities and job description for the Account Manager- Commercial Large Property position at The Hartford?
Account Manager - OA09HN
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
This role will have a Hybrid work arrangement. Candidates who live near one of our office locations : Alexandria, VA, Brea, CA, Charlotte, NC, Chicago, IL, Scottsdale, AZ, Walnut Creek, CA, San Antonio, TX, Clinton, NY, and Hartford, CT will have the expectation of working in an office 3 days a week (Tuesday through Thursday).
Supports Underwriting in the sales acquisition process. Provides support for Commercial Middle Market Large Property new business and renewal policy account coordination, review, essential services, rating, prepare work orders for quoting and issuance of middle market business. Serves as the point of contact for agents in handling inquiries and requests. Communicates with customers to request needed information and resolves problems.
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Job Duties / Accountabilities
Sales Support : Responsible for supporting the Underwriter in the sales acquisition process through a variety of services that may include account coordination, new business and renewal policy essential services, report ordering, preliminary classification of new business, and data collection. Responsible for reviewing, preparing work orders for rating and issuing policies. Applies screening criteria in accordance with guidelines. Communicates with customers to obtain needed and required underwriting information and resolves problems. Supports sales efforts and strategies.
Workload / Desk Management : Responsible for handling high volumes of transactions. Effectively balance quality and timeliness while working alongside the Underwriter to manage a Book of Business. Multi-task, prioritize and manage daily work activities. Organizes work based on AM / UW Huddles, recognition of Top Agents, and territorial differences, so that others can easily determine what needs to be done and effectively continue the work and respond to customers as needed. Maintains an effective pending / diary / follow-up system. Maintains a professional / organized work area.
Required Competencies :
Understands and Supports Organizational Vision and Strategy and Embraces Change
- Stays current on issues potentially impacting his / her work, including industry and marketplace trends, strategic direction of the organization, organizational structure and leadership, team goals, internal initiatives, etc.
- Understands and aligns own work plans, activities and decisions to help fulfill all commitments within established timeframes.
- Seeks information about the vision and strategies for his / her team, department and The Hartford overall.
- Possesses the necessary knowledge of business concepts to achieve business results.
Works Effectively – Is Autonomous and Thinks Critically
Pursues Self Development
Building effective relationships and partnerships
Values Customers
Demonstrates Effective Communication Skills
Qualifications
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is : $53,280 - $79,920.
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Salary : $53,280 - $79,920