Assistant Director Middle and Large Commercial Underwriting Practices

The Assistant Director of Middle & Large Underwriting Practices will be accountable for managing, ensuring quality, and successfully delivering business implementation activities for all projects within their area of responsibility that fall under the Middle & Large Transformation agenda. This role involves leading these activities to ensure a successful transition from the current state to the future state for our underwriters in the Middle & Large business units.

Location: This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations are expected to work in the office 3 days a week (Tuesday through Thursday). Remote candidates will have a remote work arrangement with occasional office visits as business needs arise.

Responsibilities:

• Serve as a Change Manager on the project team, leading business implementation and Change Management Plan execution across various delivery methodologies. Typically manage 1-3 projects simultaneously.

• Deliver and maintain project artifacts such as Business Project Planning, Organizational Impact Assessment (OIA), Business Implementation/Change Management Plan, Business Cost Estimates, User Acceptance Test Plans, Business Transition Plans, and Risk/Issue/Decision Tracking.

• Facilitate project meetings, create and maintain meeting documentation, and provide status reporting. Report to Senior Leadership on implementation readiness through a Go/No Go presentation.

• Drive business resource planning and secure functional Subject Matter Expert (SME) representation. Lead business readiness planning, leverage the Organizational Impact Assessment, and develop the Business Implementation Plan, including identifying dependencies, risks, and issues, and facilitating escalation and resolution.

• Actively manage User Acceptance Testing (UAT), including release planning, implementation, and related defect meetings.

• Participate in defect meetings during UAT, work with the business on prioritization of defect criticality, and assess the impact of any defects accepted by the business.

• Develop mid-level roadmaps/plans and/or detailed execution plans to aid and drive business readiness activities or facilitate risks across functions and work streams.

• Effectively use resources to be organized and set priorities to meet critical business needs and help other teammates do the same if necessary.

• Partner with cross-functional teams including Transformation teams, Product and Underwriting Subject Matter Experts, Service Operations, Communications, and Learning resources to execute a cohesive master change and implementation plan.

• Partner with assigned Middle & Large Business unit, partner, or line of business to identify and execute underwriting process improvement in areas of measurable impact.

• Enable underwriting execution across Middle & Large Business by driving efficiency, innovation, and simplicity in underwriting processes, guidelines, and best practices.

Qualifications:

• Bachelor’s degree in a related field, specialized training, or equivalent work experience.

• Minimum of 3 years of insurance industry experience.

• Minimum of 5 years of Project Management experience or equivalent leadership experience.

• Proficiency in Microsoft Excel, PowerPoint, and MS Project software.

• Strategic perspective of MLC business drivers and enterprise-wide technology.

• Capability to integrate Middle & Large Business and technology strategy into a well-defined initiative.

• Excellent organizational skills, attention to detail, planning, and execution.

• Experience and skill in managing across functional and organizational lines.

• Ability to lead and influence others.

• Underwriting experience preferred, but not required.

• Works under a high level of autonomy and takes initiative.

• Effective written and verbal communication skills.