Warranty Manager - Electronics

Warranty Manager - Electronics

Fenton, MI

This company, a global leader in automotive safety and ADAS technology, is looking for a Warranty Manager to lead a team to work closely with OEM customers and suppliers on failure analysis, root case of warranty issues, and the development of containment / corrective actions.

Company Information

This is a globally recognized innovator who works with automotive manufacturers on products critical to their future development, no matter what direction the overall industry takes. They offer a mix of stability and opportunity, with multiple potential development paths (including for managers).

Position Description

You will ensure the warranty team monitors, tracks, analyzes and reports on warranty claim data in customer warranty systems and directly with customers on a regimented basis. Also, you’ll serve a problem-solving function by initiating action to overcome obstacles as they are encountered and prevent potential warranty problems.

Other responsibilities include :

• Champion continuous improvement efforts.
• Research, recommend, implement and administer new and / or existing warranty processes.
• Establish current and long range objectives, plans, and policies in support of division objectives, and direct resources to achieve objectives.
• Monitor team’s progress of incoming warranty returned parts ensuring that customer response timing requirements are being met.
• Assist in swift implementation of containment actions, engaging necessary Engineering or Manufacturing personnel
• Work with a team to generate problem solving reports (8D, 5Y, Fishbone, Is / Is not, etc.) that may be shared with internal or external customers.

Other specific responsibilities can be provided upon follow up.

Qualifications

Compensation :

140,000-155,000 / year with bonus.

TN and H1B sponsorship is available.

Relocation assistance is available.

This is a direct-hire position, with a full benefit package.

Salary : $140,000 - $155,000