What are the responsibilities and job description for the Medical Assistant position at The Healing Order?
Job Title: Medical Assistant (for Herbalists, Acupuncturists, Naturopaths) at The Healing Order
Location: Portland, OR
Position Type: Full-Time (40 hours per week)
Salary: Competitive, based on experience
Benefits: Health, dental, 401(k) with 4% matching, wholesale access to herbs and supplements, and complimentary treatments at The Healing Order.
About Us:
At The Healing Order, we are dedicated to providing holistic healthcare that integrates traditional and modern healing methods. Our team of skilled practitioners—including herbalists, acupuncturists, and naturopaths—works together to support our clients' physical, mental, and emotional well-being. We are a compassionate, community-focused organization that prioritizes healing through natural therapies. We're currently seeking a dedicated Medical Assistant to support our team in delivering exceptional care to our clients.
Position Overview:
As a Medical Assistant at The Healing Order, you will play a vital role in supporting our practitioners and ensuring that our patients receive the best possible care. You will work closely with herbalists, acupuncturists, and naturopaths, assisting with patient intake, treatment preparation, and administrative duties. This position offers the opportunity to work in a collaborative, healing environment where your contributions make a difference in the lives of others.
Key Responsibilities:
- Assist practitioners with patient intake, including gathering health histories and recording vital signs
- Prepare patients for treatments, including acupuncture sessions, herbal consultations, and naturopathic appointments
- Support practitioners with creating and updating treatment plans
- Manage inventory of herbs, supplements, and other medical supplies; assist with restocking and ordering
- Prepare and administer basic treatments as directed (e.g., herbal preparations, supplements, basic acupuncture assistance)
- Maintain accurate and confidential patient records in accordance with HIPAA regulations
- Assist with client communications, including appointment reminders and follow-up care
- Provide support to the administrative team, including scheduling, phone calls, and billing inquiries
- Ensure the clinic environment is clean, organized, and ready for treatments
Qualifications:
- Previous experience as a medical assistant, preferably in an integrative or alternative medicine setting (e.g., acupuncture, herbal medicine, naturopathy)
- Strong interest in holistic health practices and natural healing methods
- Knowledge of basic medical procedures, herbal remedies, and acupuncture practices is a plus
- Excellent communication skills and ability to interact with a diverse clientele
- Ability to maintain a calm, compassionate, and professional demeanor in a fast-paced environment
- Strong organizational and multitasking skills
- Ability to work collaboratively in a team environment
- Certification as a medical assistant (CMA, RMA, or similar) is preferred, but not required
Why Join Us? At The Healing Order, we value a supportive and collaborative work environment where you can grow both professionally and personally. We offer:
- A competitive salary and benefits package
- Access to holistic treatments and products
- Opportunities for professional development and continuing education
- A caring, inclusive workplace with a strong team-oriented culture
- The chance to be part of a team that is passionate about natural healing and patient care
How to Apply:
To apply, please send your resume and a brief cover letter outlining your interest in the position to sarah@thehealingorder.com. We’re excited to hear from you!
Job Type: Full-time
Pay: $22.19 - $23.32 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Free parking
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- EMR systems: 2 years (Required)
License/Certification:
- Certified Medical Assistant (Required)
Ability to Commute:
- Corbett, OR 97019 (Required)
Ability to Relocate:
- Corbett, OR 97019: Relocate before starting work (Required)
Work Location: In person
Salary : $22 - $23
