What are the responsibilities and job description for the In Person Patient Care & Sales Coordinator position at The Healing Spot Physical Therapy?
Job Description
Job Description
In-Person Patient Care & Sales Coordinator
For a Women’s Health Physical Therapy Clinic
in Colorado Springs
Do you love sales and building relationships? Are you driven by helping people make life-changing decisions about their health?
If you’re an outgoing, persuasive communicator who thrives on converting inquiries into paying clients, delivering an outstanding customer experience, and driving sales, this role is for you!
You’ll love this job if you :
- Are empathetic and can read people to understand their needs and guide them to the right solution
- Have a natural ability to sell—you enjoy connecting with people and helping them say “yes” to their health goals
- Are confident talking about pricing, handling objections, and following up with leads
- Enjoy relationship-building and keeping in touch with past clients to encourage continued care
- Want to be part of a mission-driven company that makes a real impact in women’s health
Your Role in Our Clinic :
As the Patient Care & Sales Coordinator, you are the first point of contact for potential patients—helping them understand how our services can change their lives, guiding them through the decision-making process, and ensuring they commit to their health journey.
Your Key Responsibilities :
Convert inbound leads (calls, website inquiries, social media) into booked appointments
Consult with potential patients to educate them about our services and how we can help.
Comfortably discuss sensitive topics like pelvic floor issues, including how they impact pee, poop, and sexual function.
Confidently discuss pricing and explain our out-of-network model in a supportive way
Follow up with inquiries and past patients via phone, email, and text—your goal is to close the sale and get them booked!
Make 20 follow-up calls per day to keep potential clients engaged and ready to schedule
Ensure our schedule stays full by re-engaging past clients and filling appointment slots
Create a welcoming front desk experience—our patients should look forward to seeing you!
Track and manage client interactions in our CRM (Active Campaign)
Why You’ll Love Working With Us :
Growth Opportunity – We invest in our team’s personal and professional development
Supportive & Positive Work Environment – We treat our patients and team like family
Make a Meaningful Impact – Help women regain confidence in their bodies and health
Competitive Pay & Perks – Start at $21 / hr with a review in 3-6 months based on performance paid time off paid holidays
You’re a Perfect Fit If You :
Have proven experience in sales, customer service, and appointment scheduling
Are comfortable discussing pricing & overcoming objections with confidence
Love helping women make decisions that improve their lives
Are organized, detail-oriented, able to multi-task and prioritize tasks
Enjoy tracking sales, setting goals, and being held accountable for results
Are self-driven, have a strong work ethic and can anticipate the needs of the business
This is not just a front desk role—it’s a sales-driven position for someone who loves people, loves closing sales, and loves making a difference.
How to Apply :
If this sounds like you, take the time to review our website & social media :
https : / / healingspotpt.com
Facebook & Instagram (@healingspotpt)
Then, upload your resume and a short note explaining why you’d be a great fit!
We can’t wait to meet the newest member of our team! 🚀
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Salary : $21
