What are the responsibilities and job description for the Account Management Associate position at The Health Management Academy?
The Health Management Academy (THMA) brings together health system leaders and innovators to collectively address the industry’s biggest challenges and opportunities. By assisting executives in cultivating peer networks, understanding key strategic trends, establishing pragmatic partnerships, and developing next-generation leaders, our members are better positioned to lead industry transformation.
The Health Management Academy offers a dynamic atmosphere with significant opportunities for employees. If you are interested in contributing to a member-centric, creative, and collaborative workforce while deeply influencing top leaders and institutions in healthcare, THMA could be the right place for you!
Position Summary
Reporting to the Director Member Development, the Associate Member Development works to nurture business relationships and identifies new business opportunities for industry members for further development by account management executives. The role works to support the entire account management process to deal close.
Primary Job Duties
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required talk and hear. Specific vision abilities required by the job include close vision, and distance vision, and the ability to work with screens or monitors for prolonged periods of time. This position is primarily a sedentary job where the team member will be seated for the majority of the day.
Benefits And Compensation
THMA offers a comprehensive slate of benefits including health insurance, dental insurance, vision insurance, 401(k) matching, cell phone and commuter reimbursements, generous paid time off, and paid parental leave. We also offer non-monetary benefits designed to support team members fully including learning and development programs, coaching for working parents and caregivers, free therapy and professional coaching sessions, one-on-one financial coaching, and free legal support services.
Salary Range
$55,000 - $55,000 USD
Notice Of Equal Opportunity Employment
The Academy is committed to providing equal employment opportunity to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, The Academy will provide reasonable accommodations for qualified individuals with disabilities. The Academy’s goal is for our people to reflect the communities in which we live and serve and to ensure representation of women, people of color, veterans and individuals with disabilities in our organization.
The Health Management Academy offers a dynamic atmosphere with significant opportunities for employees. If you are interested in contributing to a member-centric, creative, and collaborative workforce while deeply influencing top leaders and institutions in healthcare, THMA could be the right place for you!
Position Summary
Reporting to the Director Member Development, the Associate Member Development works to nurture business relationships and identifies new business opportunities for industry members for further development by account management executives. The role works to support the entire account management process to deal close.
Primary Job Duties
- Monitor industry trends to tailor marketing and member development efforts
- Assist senior Member Development team members with relationship-building efforts
- Prepare background research on accounts for senior team members
- Prepare and ensure delivery of follow-up materials
- Maintain CRM data to capture a 360-degree view of member experience (key contacts, memberships, active memberships, renewals, relationship history, etc.)
- Assist with internal coordination amongst departments (Meeting Services, Ed Services, Research)
- Listen in on member calls and provide necessary follow-up materials
- Bachelor’s Degree from accredited college/university
- 0-2 years’ experience in sales or customer focused role
- Interest in the Healthcare Industry
- Ability to Travel as needed
- Customer-focused
- Ability to influence others at senior levels
- Team approach to working with others
- Ability to perform a variety of duties within any work-day
- Organizational skills from planning to execution of tasks and projects
- Attention to detail
- Ability to work independently and as a team member
- Self-directed and resourceful
- Excellent communication and interpersonal skills both internally and externally as well as by phone and via email
- Experience developing personal organization tactics to meet business goals
- Experience finding multiple solutions to a complex problem
- Proven experience managing multiple competing priorities
- Knowledge of and interest in healthcare subject matter
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required talk and hear. Specific vision abilities required by the job include close vision, and distance vision, and the ability to work with screens or monitors for prolonged periods of time. This position is primarily a sedentary job where the team member will be seated for the majority of the day.
Benefits And Compensation
THMA offers a comprehensive slate of benefits including health insurance, dental insurance, vision insurance, 401(k) matching, cell phone and commuter reimbursements, generous paid time off, and paid parental leave. We also offer non-monetary benefits designed to support team members fully including learning and development programs, coaching for working parents and caregivers, free therapy and professional coaching sessions, one-on-one financial coaching, and free legal support services.
Salary Range
$55,000 - $55,000 USD
Notice Of Equal Opportunity Employment
The Academy is committed to providing equal employment opportunity to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, The Academy will provide reasonable accommodations for qualified individuals with disabilities. The Academy’s goal is for our people to reflect the communities in which we live and serve and to ensure representation of women, people of color, veterans and individuals with disabilities in our organization.
Salary : $55,000
