Manager, Peer Learning

About The Health Management Academy: 

The Health Management Academy (THMA) brings together health system leaders and innovators to collectively address the industry’s biggest challenges and opportunities. By assisting executives in cultivating peer networks, understanding key strategic trends, establishing pragmatic partnerships, and developing next-generation leaders, our members are better positioned to lead industry transformation.   

The Health Management Academy offers a dynamic atmosphere with significant opportunities for employees. If you are interested in contributing to a member-centric, creative, and collaborative workforce while deeply influencing top leaders and institutions in healthcare, THMA could be the right place for you! 

Position Summary: 

Reporting to the Executive Director, Peer Learning, the Manager, Peer Learning is a key member of the Peer Learning team, who is responsible for executing on a set of Academy convening programs. For our members, these programs are designed to address critical market challenges while enabling relationship development between health system and industry executives. The Manager leads content planning, recruitment, and member engagement.  

Primary Job Duties: 

• Serve as the programming and member engagement lead on a portfolio of Academy convening programs.  

• Onboard new members to programs.  

• Ensure member engagement within designated programs by conducting member calls to understand their priorities, pain points, and trends for discussion at virtual and live events.  

• Synthesize member feedback, identify and recruit members and other industry thought leaders to speak at events in collaboration with Executive Director.  

• Develop collateral to support recruitment campaign execution (agenda, discussion guides, etc.) with oversight in collaboration with Executive Director.  

• Coordinate with Event Services staff to ensure strong logistics and event execution.  

• Serve as master of ceremonies at select member events (kick off sessions, wrap up sessions).  

• Provide project management support to select department or programmatic initiatives.  

Minimum Qualifications: 

• Bachelor’s degree required 

• 1 year working experience in an external facing role (interacting with members, clients, prospects, etc.)   

• 2 years of project management experience.  

• Knowledge of or a strong interest in healthcare industry.  

Interpersonal Skills & Attributes: 

• Ability to learn new content areas 

• Ability to prioritize across multiple projects and relationships   

• Strong attention to detail with demonstrated ability to meet deadlines  

• Desire to interface with clients on a daily basis (phone, video, email) 

• Process oriented with the ability to drive a project to completion 

• Ability to work independently and as a team member 

• Excellent verbal and written communication skills  

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required talk and hear. Specific vision abilities required by the job include close vision, and distance vision, and the ability to work with screens or monitors for prolonged periods of time. This position is primarily a sedentary job where the team member will be seated for the majority of the day.  

Notice of Equal Opportunity Employment: 

The Health Management Academy is committed to providing equal employment opportunity to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, THMA will provide reasonable accommodations for qualified individuals with disabilities. THMA’s goal is for our people to reflect the communities in which we live and serve and to ensure representation of women, people of color, veterans and individuals with disabilities in our organization. 

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