Senior Director, Signature Partnerships

About The Academy:  

The Health Management Academy (The Academy) brings together health system leaders and innovators to collectively address the industry’s biggest challenges and opportunities. By assisting executives in cultivating peer networks, understanding key strategic trends, establishing pragmatic partnerships, and developing next-generation leaders, our members are better positioned to lead industry transformation.    

The Academy offers a dynamic atmosphere with significant opportunities for employees. If you are interested in contributing to a member-centric, creative, and collaborative workforce while deeply influencing top leaders and institutions in healthcare, The Academy could be the right place for you!  

Position Summary:  

Reporting to the VP, Research & Education, the Senior Director, Signature Partnerships leads The Academy’s strategic research, market analysis, and deliverable production from conception to completion for key Signature Partnership programs. The Director manages the relationships with partnership organizations and members taking part in programming while ensuring high quality programming and consistent communication with all stakeholders. Adept at wearing multiple hats, the Director will collaborate with various internal teams from Membership Development to Marketing while maintaining a strong focus on client relations and external program deliverables. 

Primary Job Duties:  

• Manage member experience and expectations for signature partnerships, cultivating relationships with executive level stakeholders 

• Problem solve around member concerns and challenges, while keeping a focus on renewability of partnerships  

• Serve as main point of contact across 3 partner organizations and for up to 30 external partners  

• Manage communications with both internal and external partners including talking points and collateral building, partnering with Marketing and Communications teams for deliverables  

• Build process for measuring and reporting Key Performance Indicators (KPIs) in program scope (attendance thresholds, content GPA, etc) 

• Oversee various milestones across each key partnership and create interim milestones throughout projects 

• Align with the Member Development and Member Success teams on recruitment strategies and activities and partner with them to drive results 

• Manage project deliverables such as Strategic Retreats, Experiential Summits, Advisory Committees, Joint Steering Committees, Executive Exchanges, Executive surveys, and more  

• Plan key moments for members and partner organizations proactively  

• Lead monthly checkpoints with partner organizations 

• Contribute to program agendas incorporating member and partner feedback  

• Source and validate content quality for programming  

• Create templates and materials for all programming 

• Manage contracts including member attendance and contract renewal activities 

• Manage the execution of team activities and ensure high quality work  

• Conduct research on relevant topics when necessary 

Minimum Qualifications:  

• Bachelor’s Degree  

• 7 years of relevant experience in graduate level research, business research, or health policy setting 

• Experience managing a team 

• Strong project management experience: plan, organize, and manage multiple, complex projects simultaneously with limited supervision or direction 

• Demonstrated quantitative and qualitative skills researching and analyzing healthcare issues; ability to synthesize and summarize large amounts of information and to focus quickly on the essence of an issue 

• Creative, strategic thinking  

• Articulate and professional; excellent customer and client service skills 

Interpersonal Skills & Attributes:  

• Strategic mindset 

• Process oriented 

• Attention to detail 

• Ability to influence others at senior levels  

• Collaborative 

• Customer-focused  

• Ability to work independently and as a team member  

• Self-directed and resourceful  

• Excellent communication and client facing skills  

• Excellent organizational skills  

Physical Demands:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required talk and hear. Specific vision abilities required by the job include close vision, and distance vision. Ability to travel long distances including air travel.   

Notice of Equal Opportunity Employment:  

The Academy is committed to providing equal employment opportunity to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, The Academy will provide reasonable accommodations for qualified individuals with disabilities. The Academy’s goal is for our people to reflect the communities in which we live and serve and to ensure representation of women, people of color, veterans and individuals with disabilities in our organization.

Compensation:
Pay is $100,000-132,500 per year plus commissions and benefits.

THMA offers a comprehensive slate of benefits including health insurance, dental insurance, vision insurance, 401(k) matching, cell phone and commuter reimbursements, generous paid time off, and paid parental leave. We also offer non-monetary benefits designed to support team members fully including learning and development programs, coaching for working parents and caregivers, free therapy and professional coaching sessions, one-on-one financial coaching, and free legal support services.

Salary : $100,000 - $132,500