What are the responsibilities and job description for the Bilingual Patient Services Representative/Greeter position at The HealthCare Connection Inc.?
Career Opportunity - Patient Services Representative / Greeter with The HealthCare Connection in Cincinnati, OH (Mt. Healthy site)
Our organization is looking for Office Support Staff interested in aiding our patients through the front desk registration process. The position will serve as the “face” of the organization, being one of the first people that come in contact with our patients. We look for a customer-oriented individual who can create a welcoming environment and committed to helping our patients have an outstanding customer experience.
Activities for the role include greeting and registering patients, updating demographic information, verifying insurance, and collecting payments for services. Other duties could include scheduling, reminding, and cancelling patient appointments, working with the Finance department on delinquent balances, and assisting with paperwork and reporting.
The candidate selected will have customer service and data entry experience, preferably with a minimum of 1 year prior experience registering patients in a hospital, ambulatory care or other medical facility. Must be fluent in Spanish/English.
Experience / Skill Requirements: RESUME MUST BE ATTACHED TO BE CONSIDERED
- 1-3 years of experience in a clinical environment in a similar registration / scheduling role is preferred
- Must be proficient with computers and able to work with Microsoft Office programs
- Familiarity with electronic health records, Next Gen experience a plus
- Proven ability to function well in a busy environment with multiple interruptions
The HealthCare Connection is a non-profit FQHC located in Cincinnati, Ohio that connects all persons to quality healthcare. Founded in 1967, we were Ohio’s first community health center. We serve underserved, underinsured, and uninsured persons living in northern Hamilton County providing them with the same access to quality healthcare as fully insured persons. We are a leader in providing affordable, quality healthcare.
Come join our team! Please visit our website at https://www.healthcare-connection.org/ to learn more and apply.
Employer is an Equal Opportunity Employer and Drug Free Workplace. The HealthCare Connection is committed to advancing health equity and encourages those with diverse backgrounds and experiences to apply.
Benefits comprise of; Insurance coverage including Medical, Dental, Vision, Disability and Life Insurance, Flexible Spending and Health Reimbursement Accounts, 403(b) Retirement Plan with 3% employer match, PTO and 10 paid Holidays!
