Manager Chain Accounts

About Us

HEINEKEN USA Inc., the nation's leading high-end beer importer, is a subsidiary of HEINEKEN International N.V., the world's most international brewer. Key brands imported into the U.S. are Heineken® – the world's most international beer brand, Heineken® 0.0 – an alcohol-free beer innovation, Heineken® Silver – a new lower-carb, lower-cal beer, the Dos Equis Franchise, and the Tecate Franchise. HEINEKEN USA also imports Amstel Light, Red Stripe, Strongbow Hard Apple Ciders, Bohemia and more. For news and updates, follow us on Twitter @HeinekenUSACorp, or visit HEINEKENUSA.com

Who We Are

At HEINEKEN USA, we’re a team with a passion to bring our iconic brands to the next level. The work is challenging, we learn from our experiences (even our mistakes), and we love what we do. You’ll be empowered to think differently, try new things, and GO PLACES.

About the Role:

The Chain Account Manager leads the sales and execution efforts for chain customer

programs and promotions within an assigned geography and/or channel type. This role will build relationships and influence within customer organizations, distributors and internal

Regions/Zones to drive attainment of HUSA objectives while supporting our chain

customer’s strategic goals. The Chain Account Manager must be skilled in uncovering

insights/opportunity and relating our brand solutions and value. Communication and

collaboration with internal and external stakeholders are critical to driving business success

for this role.

Key Responsibilities:

Administration

• Pricing management, submission and communication across multiple zones and

multiple stakeholders.

• Financial acumen in building and balancing of budgets, checkbooks, POs.

• Manage inventory proactively through constant communication and follow through

with operations, retailer, and distributors. The ability to collaboratively build

solutions for key packs and innovation with stakeholders is critical to success.

• Preparation and development of insight-based sales tools for planning, programming,

and execution.

Communication

• Conduct Joint business planning and business reviews with retailers and distributors

to effectively align and sell HUSA key priorities to drive overall business.

• Deliver “1-Sheet” insight and selling overview documents for the Active Campaign

communication tool, distributor meetings and distributor sales rep alignment.

• Leverage category management insights and opportunities to build sales tools that

will drive incremental programming and distribution for HUSA, distributors, and

retailers

Execution Management

• Develop and adjust chain call frequency to align with sales opportunities.

• Deliver business objectives within assigned customer base by building strong relationships and having a solid understanding of the customers goals and strategies.

• Utilize space planning and validation of sets to ensure new item placement and

sustainability of SKUs.

• Establish scorecard, tracking and post promotion analysis to drive in market

collaboration with HUSA sales team, distributors, and retailers to ensure effective

execution on all initiatives.

Leadership

• Learning Agility. This person must transcend their role by striving for continuous

improvement in skills and results.

• Coaching and developing internal and external salespeople to achieve HUSA

business plan objectives.

• Lead communication and collaboration throughout multiple levels of all

organizations involved to deliver business results. This requires a demonstrated

ability to collaborate effectively across internal partners, distributor partners and

retail hierarchy.

Basic Qualifications/Requirements:

• Bachelor’s degree

• Experience working with Distributor Sales representatives

• Direct customer management experience in CPG

• Previous knowledge of 3-tier distribution system

• 5 years of CPG category management experience required

• Analytical and technical skills required

• Experience with syndicated data sources (Nielsen, IRI, Spectra, Household Panel),

Retail Link, and consumer/shopper insights required

• Exposure to retail account management and beverage distribution models preferred

• JDA software experience in validation

• Strong communication skills

Preferred Qualifications:

• Previous success building business results through customer management

• Ability to create plans for HUSA brands aligned with customers strategies

• Experience building and executing business plans

• Budget and resource management

• Ability to use Category Management and other syndicated data to influence

HEINEKEN USA is an equal opportunity employer. Embracing and celebrating diversity is core to HEINEKEN’s purpose of “brewing the joy of true togetherness to inspire a better world”. We believe that people as diverse as our brews – including and not limited to gender, ethnicity, age, sexual orientation, religious belief, nationality, social background, disability and thinking style – enrich our lives and strengthen our business. We welcome and consider applications from all qualified candidates as we champion a culture of belonging that provides fair and equal opportunities for all.

This position is not available for visa sponsorship.