Assistant Home Supervisor | Spark Academy

The Heritage Community Residential Treatment Center

The Heritage Community is dedicated to supporting adolescents facing mental and emotional challenges. Your role is pivotal in providing supervised support, mentoring students in their therapeutic progress, and fostering resilience and confidence. This position requires engagement, attuned caregiving, and strong relationship-building with students, parents, clinical staff, and educational professionals. You will also contribute to staff meetings and training, ensuring a compassionate and excellence-driven environment.

JOB DUTIES AND RESPONSIBILITIES1. Relationship Building & Professional Conduct

• Foster positive, trusting relationships with students through professional and emotionally supportive interactions.
• Serve as a mentor, guiding students through their therapeutic progression.
• Maintain professionalism while building relationships with students, parents, coworkers, and stakeholders.
  
  

2. Clinical Treatment Implementation

• Implement treatment plans as directed by the Treatment Team, aligning with students' unique needs.
• Collaborate with interdisciplinary teams to integrate clinical strategies into daily activities.
• Continuously assess and adjust treatment plans based on student progress.
  
  

3. Documentation & Communication

• Complete shift and incident reports promptly and accurately.
• Maintain regular email communication during shifts.
• Upload student activity photos to the Parent Portal.
• Keep the Privilege Tracker Sheet updated.
• Document and process special activity requests.
  
  

4. Environmental Management & Program Fidelity

• Ensure a safe, comfortable, and supportive environment for students.
• Maintain cleanliness and program guidelines following the Three Areas of Wellness.
• Promote a caregiving atmosphere that fosters trust and community.
  
  

5. Recreational & Therapeutic Activities

• Engage students in activities such as sports, rock climbing, hiking, and team-building exercises.
• Organize and maintain a structured calendar of activities.
• Ensure consistency in planned programming to create an engaging and supportive environment.
  
  

6. Mediation & Intervention Techniques

• Utilize intervention techniques to deescalate student distress.
• Maintain a student-centered focus, setting aside personal emotions.
• Receive ongoing training in trauma-informed care and intervention practices.
• Ensure compliance with all regulatory training requirements.
  
  

7. Transportation Coordination

• Safely transport students to off-campus appointments and activities.
• Maintain vehicle cleanliness and promptly report maintenance issues.
• Ensure compliance with all safety protocols and regulations.
  
  

8. Home Administration & Leadership

• Maintain home cleanliness and address maintenance requests.
• Participate in Treatment Team meetings, communicating student updates effectively.
• Lead and organize home leadership activities, including enrollments, discharges, and tours.
• Facilitate communication with parents, including social calls and Parent Portal updates.
• Collaborate with departments such as Housekeeping, Maintenance, and Nutrition.
• Attend interdisciplinary meetings and participate in campus-wide activities.
  
  

9. Operational Oversight

• Monitor overtime and assist leadership with staffing needs.
• Coordinate and attend programmatic activities and group therapy.
• Attend shift change meetings to ensure seamless communication.
• Support staff coverage for emergency and sick calls.
  
  

10. Performance Management & Team Development

• Conduct peer evaluations and provide constructive feedback.
• Lead team goal-setting and foster innovation.
• Hold bi-monthly one-on-one meetings to discuss professional development.
• Analyze data and present improvements to enhance team performance.
  
  

11. Incident & Personnel Management

• Oversee incident reports and restitution forms.
• Respond to major home incidents as needed.
• Assist with hiring, onboarding, and disciplinary actions.
  
  

12. Additional Responsibilities

• Adapt to new tasks and responsibilities as assigned.
• Maintain flexibility to ensure seamless team coverage and support.
  
  

QUALIFICATIONS & SKILLSLeadership & Management

• Ability to lead interdepartmental teams and manage personnel.
• Basic understanding of hiring and disciplinary processes.
  
  

Communication

• Strong verbal and written communication skills for staff, parents, and stakeholders.
  
  

Clinical Knowledge

• Basic understanding of treatment plans and how to implement them.
  
  

Organizational & Problem-Solving Skills

• Strong organizational skills for coordinating activities and staffing needs.
• Ability to respond to incidents and make sound decisions.
  
  

Documentation & Reporting

• Proficiency in maintaining accurate reports and records.
  
  

Interpersonal & Administrative Efficiency

• Strong interpersonal skills for effective stakeholder communication.
• Ability to manage administrative tasks efficiently.
  
  

Flexibility & Adaptability

• Willingness to take on changing responsibilities in a dynamic environment.
  
  

This role is essential in shaping a nurturing and structured environment where students can thrive. Your dedication to engagement, compassion, and excellence will play a crucial role in their growth and healing.