What are the responsibilities and job description for the Customer Service Associate position at The Hertz Corporation?
Essential Requirements :
Wages : $18.50 per hour.
High School Diploma or equivalent
Passion for customer service with 100% customer focus
2 year of customer service experience
Ability to handle multiple tasks and have good organizational skills
Allowed to legally drive a vehicle
Ability to work any schedule to include nights, weekends, and holidays based on the demands of the business
Strong computer skills
Excellent verbal communication skills
Great attitude with a high-energy personality
Professional appearance and work ethic
Ability to work overtime as required
Preferred Requirements :
Experience in dealing directly with customers (i.e. inquiries, disputes, adjustments, etc.)
4 Years of customer service experience with 2 years of sales experience
Physical Requirements :
Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following : sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, writing, lifting, seeing, and reading.
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability / veteran
Salary : $19
