What are the responsibilities and job description for the Adventure Activity Guide position at The Highlands at Harbor Springs?
Overview:
Visit our website for all of our amazing perks, view testimonials, and more! Employment at The Highlands | The Highlands
Our Core Values: LEADS by Serving
At Boyne Resorts, we believe that great leadership is the key to transforming a good work experience into a great one. Our core values guide us every day as we work to create lasting memories for every guest.
Employment at The Highlands
Responsibilities:
Qualifications:
Employee Perks:
- Free Golf and Ski Passes – Enjoy outdoor activities with free access for you and your family.
- Downhill Mountain Bike Park Pass – Complimentary access for biking enthusiasts.
- Dining Discounts – Receive 25% off at Boyne restaurants.
- Resort Discounts – Save 30% on spa treatments and other services at Boyne Resorts.
- Free Water Park Passes – Access to Avalanche Bay Water Park.
- Lodging Discounts – Special rates for friends and family.
- Tuition Reimbursement – Support for continuing education.
- Housing Availability – First-come, first-served team member housing.
- Health Insurance – Available for Full-Time Year-Round Team Members.
- AllyHealth – Access to health services for all employees.
Visit our website for all of our amazing perks, view testimonials, and more! Employment at The Highlands | The Highlands
Our Core Values: LEADS by Serving
At Boyne Resorts, we believe that great leadership is the key to transforming a good work experience into a great one. Our core values guide us every day as we work to create lasting memories for every guest.
- Long-Term Thinking
- Excellence in Execution
- Attitude is Everything
- Develop Create People
- Serve our team members first so they can, in turn, serve our guests and community
Employment at The Highlands
Located in Harbor Springs, The Highlands is one of Michigan’s premiere all-season resorts where our team members feel as much at home as our guests.
Responsibilities:
The following statements are intended as general illustrations of the work in this classification and are not all-inclusive of the specific position.
- Meet, greet, and register guests.
- Assist and lead participants with gearing up, safety orientation, and general tour information.
- Perform daily, pre-use inspections of gear and course.
- Guide guests safely through every element of Zip Line Activities
- Communicate and point out items of interest included throughout the tour.
- Manage risky behavior and maintain control of the tour group at all times.
- Ensure trails, lines, gear, and equipment are maintained to standards and report any concerns.
- Assist in the implementation of guest activities with The Highlands Events Team and Group Sales.
- Contribute to the team effort by participating in Job Sharing, assuming responsibility for the cleanliness of the resort and the safety of guests and employees; participating in safety meetings; accepting diverse assignments; and maintaining a positive and friendly attitude and demeanor in all internal and external interactions.
- Ensure that efforts of the Adventure Department align with corporate and resort-specific initiatives and standards, including but not limited to Brand Standard Audits (BSA) and The ForeverProject.
Qualifications:
- Able to work outside on feet for 2-4 hours at a time
- Must have a valid driver’s license
- Single Bed, no pets. If interested, inquire during job interview
