What are the responsibilities and job description for the Beverage Cart and Tee Attendant position at The Highlands at Harbor Springs?
Sell and serve food and beverages to guests at The Highlands resort while enhancing their golfing experience. Reliability, friendliness, and attention to detail are essential for success in this role.
Job Description
We are seeking a Beverage Cart or Tee Attendant to join our team at The Highlands. As a key member of our hospitality staff, you will be responsible for providing excellent customer service and ensuring a memorable experience for our guests.
Responsibilities
- Stock beverage carts and tees to par levels each day
- Inventory all concession items
- Record and account for items sold, disposed of, or leftover
- Operate and maneuver the cart following proper procedures
- Operate POS system
- Handle cash, room charges, and credit card payments according to SOP
- Maintain a high accountability level with personal cash bank
- Take guest's orders in a professional manner
- Upsell and describe products as needed
- Verify age on ID for sale of alcohol
- Keep cart organized and clean
- Handle complaints and comments/refer to proper personnel
- Ensure all equipment is clean and properly put away at the end of the shift
Perks of Working at The Highlands
- A free Golf Pass and Ski Pass for both you and your family
- 40% off at the various Boyne Restaurants
- Discounts at other Boyne Resorts such as 30% Spa treatments at the Inn at Bay Harbor and Boyne Mountain
- Free Passes to Avalanche Bay Water Park at Boyne Mountain
- Discounts on lodging for Friends and Family
- Team Member Child Care
- Tuition Reimbursement
- Seasonal Team Member Health Insurance
- Service and Loyalty Bonus Program up to 5% of gross wages per season
- Team Member Housing available on a first come first serve basis*
Our Core Values
At Boyne Resorts, we know that great Leadership can be the difference between a good and a great work experience. Our core values guide us daily to create lasting memories for every guest.
Core Values
- Long-Term Thinking
- Excellence in Execution
- Attitude is Everything
- Develop Great People
Qualifications
- Must possess a valid driver's license
- Must possess ServSafe certification or obtain upon hire
- Knowledge of POS system helpful
*Single Bed, no pets. If interested, inquire during job interview
The Highlands at Harbor Springs offers a dynamic and supportive work environment with opportunities for growth and development.
