Weekend Receptionist

Essential Functions:

• Adequately and accurately records the happenings from their shift onto the shift report sheet and transfers the appropriate information during change of shift.
• Checks emails on every shift and responds accordingly.
• Records information in the online resident database to ensure those working in other departments and on different shifts have needed information to provide the best quality of care and service to the residents.
• Answers the switchboard/multi-line telephone system promptly and in a professional and courteous manner. Identifies the needs of the caller and handles the call effectively and in an efficient manner.
• Delivers internal mail to villas as per procedure.
• Delivers to-go meals to villa residents if requested.
• Accepts, logs, and accurately distributes prescription medications to Residential Living residents. • Accepts, logs, and accurately distributes packages and deliveries (i.e. flowers, dry cleaning, etc.) for residents and employees.
• Participates in department meetings and trainings.
• Conducts exterior patrols and inspects buildings, equipment, and access points to ensure the safety and security of residents, guests, and employees.
• Controls traffic/parking by directing drivers during large campus events.
• Prevents losses and damage and reports irregularities/safety concerns.
• Reports hazardous conditions resulting from inclement weather to the Grounds Department personnel.
• Monitors life safety monitoring equipment/panels (i.e. emergency alarm panels, villa alarm panels, security monitors, cameras, etc.) and responds accordingly.
• Responds to emergency alarms/ telephone calls or incidents. Accurately documents and maintains a log of emergency alarms/telephone calls or incidents. Escorts ambulances to the proper entrance door and residence for resident pickup.
• Understands how to locate and read Safety Data Sheets. Assist in maintaining current Safety Data Sheet Manuals when requested.
• Conducts and documents fire drills in accordance with regulatory requirements, policy/procedure/protocol.
• Accurately maintains a key log and records use of each key.
• Reports missing keys to the Manager of Security promptly.
• Reports safety concerns to the Manager of Security, Manager on Duty, or affected Department and notifies the Maintenance Department if a repair/remedy is needed.
• Monitors radio and Nextel conversations and responds accordingly.