What are the responsibilities and job description for the Veterinary Receptionist position at The Highlands Veterinary Hospital (NJ)?
Seeking a Receptionist
The Highlands Veterinary Hospital is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.
What to Expect
As you join our team, expect to be supported in your work and home life with:
- A comprehensive benefits package, including medical, dental, and vision insurance
- Paid time off and a 401(k) plan for full-time employees
- Professional development opportunities
Salary: $20-$23 dependent on experience and skills
Schedule: Monday- Fridays and Rotating Saturdays
Key Responsibilities:
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
- Previous experience as a veterinary receptionist or medical office assistant preferred
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
About The Highlands Veterinary Hospital
The Highlands Veterinary Hospital is a full-service veterinary medical facility, located in Sparta, NJ. The professional and courteous staff at The Highlands Veterinary Hospital seeks to provide the best possible medical care, surgical care and dental care for their highly-valued patients.
Salary : $20 - $23
