Associate Account Manager

Job Summary - Associate Account Manager    Responsible for making sure customers and Sales Account Managers needs are being met and understood by each department within the company.    Essential Job Functions*   Provide internal support to sales team by facilitating internal information and requests Set up new customer and locations. Ensure efficient sales processes Internal management of new launches with customers Contact person for any internal logistical issues Manages all electronic data pertaining to customer websites Subject matter experts on their customers retail systems Internal management of customer price increases/profiles Manage projects to achieve sales goals and objectives. Collaborate with Account Manager on customer presentations Collect & analyze data concerning customer behaviors to understand changing needs Develops professional business relationships with an assigned customer base Provides guidance and direction to the sales team in navigating with internal departments Develop a partnership with our customers to maintain old business and acquire new customers. Develop a relationship with internal and external customers built on trust and integrity. Provide a superior level of service to existing accounts Internal contact for customers to come to with any questions or problems Assist the Sales managers with their needs for the customers Ensure all work is completed and on time *This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.   Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities.   Education & Experience   College degree or equivalent work-related experience.   Competencies – Knowledge, Skills, and Abilities   Personal Leadership Internal & external Customer Service Communications Teamwork Result-Oriented  #builthillmanstrong