Demo

Field Service Rep

The Hillman Group
Trussville, AL Full Time
POSTED ON 1/25/2025
AVAILABLE BEFORE 4/24/2025

Field Service Rep

Bessemer, AL 35020, USA

  • Bessemer, AL 35022, USA
  • Leeds, AL 35094, USA
  • Trussville, AL 35173, USA Req #4368 Thursday, January 23, 2025

Field Service Representative Needed

Come join the Hillman Group!

Hillman is an industry leader in builder solutions, committed to building stronger partnerships with the customers we serve. We engineer and deliver 114,000 products to the nation's top home improvement retailers equipping pros and project tacklers nationwide. At Hillman our spirit runs deep. Every person across every function is empowered to influence the company—bringing forth new ideas and finding better ways to do old things that’s why we are seeking individuals who want to join a great team.

Summary :

Provides merchandising services and on-site customer support at customer locations to ensure that prescribed regular service programs and customer relationships are effectively maintained at or above customer expectations.

Field Service Representative Benefits :

  • Car Allowance
  • Cell Phone Allowance
  • 500 Referral Bonuses
  • Independent and flexible schedule
  • Competitive Wages
  • Comprehensive Health, Dental and Vision coverage
  • Paid Time Off
  • Paid Company Holidays
  • Retirement Savings Plan
  • Employee Stock Purchase Plans
  • Dayforce Wallet (Get paid weekly or daily for hours worked)
  • Tuition reimbursement available
  • Employee Assistance & Team Member Discounts
  • Responsibilities :

    Merchandising and Customer Support

  • Travels to and among customer store locations as required according to service schedule and as necessary to resolve issues.
  • Maintains customer stores by ensuring displays are set to plan-o-grams, assessing inventory levels, placing customer orders, down-stocking product, removing defective product, placing POP material, and repairing displays and equipment.
  • Store Display Resets

  • Performs physical work necessary to tear down and / or assemble store displays, including racks and other prescribed display items according to the plan-o-grams.
  • May provide direction and supervision to temporary or support personnel assigned to assist with the reset.
  • Conducts Store Surveys

  • Completes customer service sheets and surveys as directed
  • Takes photos of displays
  • Follows company policies and procedures to accomplish the following

  • Maintain and timely submit required records and receipts
  • Follow prescribed time reporting procedures and submits time worked accurately and promptly.
  • Education :

  • High school diploma or equivalent, college courses preferred.
  • Qualifications :

  • Two years field service or merchandising experience preferred, ideally in a large-scale retail environment.
  • Able to read & execute store plan-o-grams in an efficient manner and use Word, Excel, and Windows
  • Able to regularly travel to and among store locations, with occasional overnight stays as required to effectively service the territory.
  • Maintains valid driver’s license and maintains a driver record acceptable under the provisions of Hillman’s Vehicle Policy.
  • Able to lift and carry up to 50 pounds occasionally.
  • BuiltHillmanStrong

    The Hillman Group is an Equal Employment Opportunity and Affirmative Action Employer and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, protected veteran or military status, genetic information, citizenship status, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

    Other details

  • Job Family Field Services
  • Job Function FSVC : Field Service
  • Pay Type Hourly
  • Bessemer, AL 35020, USA
  • Bessemer, AL 35022, USA
  • Leeds, AL 35094, USA
  • Trussville, AL 35173, USA
  • Share this job :

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Field Service Rep?

    Sign up to receive alerts about other jobs on the Field Service Rep career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $70,494 - $89,086
    Income Estimation: 
    $65,102 - $82,712
    Income Estimation: 
    $61,824 - $83,251
    Income Estimation: 
    $102,517 - $196,564
    Income Estimation: 
    $81,544 - $101,492
    Income Estimation: 
    $56,714 - $74,079
    Income Estimation: 
    $65,102 - $82,712
    Income Estimation: 
    $61,824 - $83,251
    Income Estimation: 
    $102,517 - $196,564
    Income Estimation: 
    $81,544 - $101,492
    Income Estimation: 
    $79,540 - $98,616
    Income Estimation: 
    $97,686 - $120,598
    Income Estimation: 
    $102,517 - $196,564
    Income Estimation: 
    $105,679 - $151,773
    Income Estimation: 
    $97,686 - $120,598
    Income Estimation: 
    $119,446 - $146,672
    Income Estimation: 
    $102,517 - $196,564
    Income Estimation: 
    $105,679 - $151,773
    Income Estimation: 
    $49,252 - $66,096
    Income Estimation: 
    $54,058 - $69,452
    Income Estimation: 
    $56,714 - $74,079
    Income Estimation: 
    $102,517 - $196,564
    Income Estimation: 
    $70,494 - $89,086

    Sign up to receive alerts about other jobs with skills like those required for the Field Service Rep.

    Click the checkbox next to the jobs that you are interested in.

    • Customer Complaint Resolution Skill

      • Income Estimation: $28,339 - $36,572
      • Income Estimation: $29,500 - $36,608
    • Customer Service Skill

      • Income Estimation: $27,534 - $34,394
      • Income Estimation: $27,913 - $35,424
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at The Hillman Group

    The Hillman Group
    Hired Organization Address Tempe, AZ Full Time
    Job Summary Performs broad scale operational duties in Manufacturing and Distribution environments. Inspects; packages; ...
    The Hillman Group
    Hired Organization Address Boulder, CO Full Time
    Job Summary Responsible for content development for the Hillman Group’s Robotic Digital Solutions Brands (Minute Key, Ke...
    The Hillman Group
    Hired Organization Address Cody, WY Full Time
    Come join the Hillman Group! It’s an exciting time to be a part of The Hillman Group! For over 50 years we’ve been a lea...
    The Hillman Group
    Hired Organization Address Liberal, KS Part Time
    Part Time Field Service Technician –Liberal, KS Robotics and Digital Solutions (RDS) a Division of The Hillman Group has...

    Not the job you're looking for? Here are some other Field Service Rep jobs in the Trussville, AL area that may be a better fit.

    Independent Field Inspector

    AL Field Service, Gadsden, AL

    Independent Field Inspector

    AL Field Service, Birmingham, AL

    AI Assistant is available now!

    Feel free to start your new journey!