What are the responsibilities and job description for the Guest Services Concierge position at The Hilton President Kansas City?
Jury & Associates is currently seeking a
Guest Services Concierge
Our company is in search of a friendly and professional Guest Services Concierge to provide personal services and security on site. We’re searching for an experienced individual who can provide high quality service to our clients and understands the importance of superb customer service. The successful candidate will have a confident personality, enjoy networking with clients, and be equipped with excellent communication skills (written and verbal).
Responsibilities:
- Greet clients and guests when they enter the building and guide them to their designated areas.
- Process important queries and manage customer expectations in a polite and friendly manner.
- Help with the set up of on-site events including tenant meetings, and banquets.
- Assist in light maintenance and custodial duties.
- Answer garage entry telephone and monitor surveillance cameras.
- Routinely patrol the building lobby and attached parking garage structure.
- Complete parking license agreements with monthly paid parkers.
- Enforce parking rules and regulations pursuant to policies in place.
- Ability to calmly perform duties and satisfy the needs of others during emergency situations.
Requirements:
- Minimum of 2 years of client-facing experience.
- Basic computer literacy skills and talent for technology.
- Advanced written and verbal communication skills.
- Polite, friendly, and self-assured attitude.
- Skills in multitasking and good time-management.
- Ability to lift 25 pounds.
- A background check, and drug screen will be required.
Benefits:
- Health, Dental & Vision Insurance
- Health Savings Account (HSA)
- 401 (K) with employer match
- Paid Holiday & Time Off
- Paid Long-Term Disability Insurance
Jury & Associates is an Equal Opportunity Employer and participates in E-Verify. The Company does not discriminate in employment on the basis of race, color, age, sex, sexual orientation, gender, gender identity, religion, national origin (including ancestry), pregnancy, genetic information (including family medical history), physical or mental disability, military or veteran status, familial status, citizenship and/or immigration status or any other protected class, in accordance with applicable federal, state, and local laws.
