What are the responsibilities and job description for the Outboard Foreman position at The Hinckley Company?
Description
Hinckley has been building and servicing America’s finest yachts since 1928. Our talented team members work on any make or model yacht and are proud to deliver the highest level of service in the industry. We are always seeking candidates with a strong work ethic who are willing to support the best team in the business.
The Outboard Foreman position is a key component in the service department’s customer satisfaction. The Lead is responsible for maintaining and repairing marine outboard and inboard motors, in a professional and timely manner with quality work. The individual must have a thorough knowledge of various outboard motors, troubleshooting, repair, stern drives and outdrives. The individual must demonstrate the ability to interpret job specifications, instruction manuals, and manufacturer's handbooks. Must be able to work with customers directly. The individual must also have a working knowledge of boats' electrical and mechanical systems as well as installing new outboard engines with controls and accessories.
Responsibilities:
- Willing and comfortable leading and assisting technicians with guidance and support.
- Master in various outboard engines such as Mercury, Honda, Suzuki and Yamaha.
- Responsible for maintaining and repairing marine outboard and inboard motors for customers, ensuring high quality and timely work.
- Clean and maintain all equipment as required.
- Troubleshoot and resolve issues with all equipment.
- Will work with other mechanical systems and basic 12 and 24-volt circuits.
- Willing and able to educate themselves with OEM technical training/requirements.
- Flexibility to assist in any position to meet team goals.
- Install new outboard engines with controls and accessories.
Requirements
- 5 years or greater experience of sterndrive and outboard repair, maintenance, and electrical diagnosis.
- Excellent customer service attitude and skills.
- Strong communication skills and the ability to work in a fast-paced environment.
- Strong attention to detail.
- Ownership of all basic tools necessary for service work.
- Capability of sea-trialing and docking boats at the location.
- Master Certification.
- Engine-specific certifications highly preferred; OEM outboard certification is a plus.