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Quality Concerns Coordinator

The Hiring Method, LLC
Burleson, TX Full Time
POSTED ON 1/25/2025
AVAILABLE BEFORE 4/23/2025

Job Description

Job Description

We are a leading global supplier of custom liquid products, including sauces, dressings, syrups, and condiments, tailored for quick-service restaurants and retail industries. With decades of expertise, we prioritize quality, innovation, and sustainability to deliver premium products while fostering long-term customer partnerships.

Position Overview :

We are seeking a Quality Concerns Coordinator to join our dynamic team in Burleson, TX. This key role focuses on addressing customer product concerns, investigating root causes, and implementing corrective actions to maintain and enhance product quality. The ideal candidate will be a strong communicator with a solution-oriented mindset, excelling in fast-paced, team-driven settings. This is a full-time, direct hire position with a schedule of Monday through Friday, 8 : 00 AM 5 : 00 PM.

Responsibilities :

  • Manage and respond to customer inquiries regarding product concerns.
  • Investigate and analyze quality issues to determine the origin (plant or distribution center).
  • Collaborate with production teams to resolve issues and implement preventive actions.
  • Conduct root cause analyses and recommend process improvements.
  • Prioritize and manage multiple tasks to ensure timely resolution of concerns.
  • Communicate effectively with customers, production teams, and all organizational levels.

Qualifications :

  • Education : Degree preferred but not required.
  • Experience : Minimum 2 years in quality-related roles, preferably in food / beverage or other highly regulated industries.
  • Certifications : HACCP or PCQI certification preferred but not required.
  • Skills : Strong problem-solving, effective verbal and written communication, and ability to manage multiple priorities efficiently.
  • Compensation and Benefits :

  • Salary : Starting around $70,000 (depending on experience).
  • Overtime Eligibility : Salaried nonexempt.
  • Benefits : Comprehensive health coverage, life and disability insurance, 401(k), paid time off (6 sick days, 9 holidays, 10 PTO days annually), and career growth opportunities.
  • Why Join Us?

    We value innovation, collaboration, and a strong commitment to quality. Be a part of a team that makes a difference in the food industry while advancing your career in a supportive and growth-oriented environment.

    Salary : $70,000

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