What are the responsibilities and job description for the Appeals Coordinator position at The Hollister Group?
Appeals & Grievances Coordinator
We are The Hollister Group, the Boston area's leading women-owned staffing firm guiding candidates through the job search process and connecting top-tier talent with opportunities that meet the needs of our candidates and our clients. Right now, we are seeking candidates with experience handling appeals and grievances.
Location: Remote
Compensation: 22/hr
Responsibilities:
- Coordinates appeals and grievances activities
- Tracks all member appeals and grievances in the systems provided
- Ensures all appeals and grievances meet their administrative due dates
- Facilitates communication between parties, internally and externally
- Prepares various communications for the coordinators, medical directors, pharmacy team, compliance team, and anyone else who may be necessary
- Assists in putting together any reports or information for audits or oversight actions
- Other responsibilities as assigned
Qualifications:
- 2 years of experience in appeals & grievances
- Strong organizational skills
- Strong interpersonal skills
- Customer service and administrative skills
Interested in learning more? Apply with your resume and we'll get in touch!
Our Commitment to Diversity, Equity & Inclusion
The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.
