What are the responsibilities and job description for the Customer Service Representative position at The Hollister Group?
Customer Service Representative
We are The Hollister Group, the Boston area's leading women-owned staffing firm guiding candidates through the job search process and connecting top-tier talent with opportunities that meet the needs of our candidates and our clients. Our Recruiters will help you refine your goals, improve your resume and interview skills, and stay on the lookout for a position that matches your experience and ambition!
Our Administrative & HR Staffing team is currently looking to speak with candidates who would be interested in hybrid opportunities in Westwood, MA with similar specifications to those below :
Responsibilities :
- Process and manage the return process from beginning to end
- Manage switchboard and answer or direct incoming phone calls
- Provide exceptional customer service internally and externally
- Use various systems, software, and support tools
- Answer Emails and Address website inquiries.
Qualifications :
Interested in learning more? Apply with your resume and we'll get in touch!
Our Commitment to Diversity, Equity & Inclusion
The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.
