What are the responsibilities and job description for the Outreach Associate position at The Holocaust Center?
Outreach Associate
Full-Time, In Person
Who We Are: Founded by Michigan survivors to create a lasting memorial to the victims of the Holocaust, The Zekelman Holocaust Center (“The HC”) is guided by its mission to engage, educate, and empower by remembering the Holocaust. The Center is one of the largest and oldest Holocaust museums in the United States and we have welcomed hundreds of thousands of visitors to our museum. Our 55,000 square foot facility is home to our newly renovated multi-million-dollar permanent exhibit featuring our extensive collection of survivor testimonies, artifacts, archival documents, paintings, and films, an authentic boxcar, and a sapling from the tree located outside Anne Frank’s hiding place window that is described in her diary. Embedded in the community, the Center is home to over fifty trained staff members. Our robust Education Department offers school and adult groups customized tours, educational workshops, and professional development training programs. Guests are empowered to apply the lessons learned to create a compassionate society where people take responsible action.
Summary of Responsibilities: The role of the Education Outreach Associate is to assist in the development and implementation of outreach plans and strategies for Holocaust education programs of various stakeholder groups. This position requires frequent communication with diverse populations and assistance with attending different outreach events.
Primary Responsibilities:
- Assist in the development and implementation of an outreach strategy for education department programs and events
- Assist in the development and implementation of an outreach strategy for stakeholder group visits and virtual programs
- Work with the data department to develop and maintain data tracking systems for outreach initiatives tracking
- Work with the marketing department to develop outreach marketing strategies, materials, and support resources for outreach projects
- Attend and represent The HC at outreach events (i.e., conferences, school events, community events, etc.
- General education department support
Outreach Tasks:
- Communicate with potential participants through a variety of modalities
- Develop and maintain outreach contact lists, timelines, and detailed log of communications, including results for all outreach communications.
- Maintain outreach calendar for targeted outreach deadlines and upcoming outreach events
- Coordinate with the data team to develop and maintain data systems for outreach data sets to track progress on goals.
- Coordinate with the data team to ensure Altru data sets are updated accurately and promptly.
- Work with Outreach Unit Head to develop and implement new outreach strategies, including methods of outreach and populations to contact.
- Assist in managing components of the education department outreach plan
- Collaborate with other Academics and Teaching and PD units to determine outreach needs as they arise and work to develop outreach plans to support their needs
General Education Department Support:
- Available for tours and VMEs, workshops, etc. when additional help is needed
- Assist at The HC events as assigned
- All other duties as assigned
Requirements:
- BA in communications, marketing, education, history or relevant social science degrees, communications, MA preferred.
- Education and/or research background in the Holocaust or Judaic studies
- Museum, non-profit experience, a plus.
- Exceptional organizational skills and attention to detail, with the ability to plan and follow through while juggling multiple responsibilities
- A willingness to learn on the job, research and solve problems, and accept constructive criticism
- Superior computer skills/abilities required in Microsoft Office, in particular, Excel and Word, as well as G-Mail and Google Drive
- Possesses strong interpersonal, communication, and customer service skills, both written and oral.
- Demonstrate ability to work with a wide range of people and possess an empathetic outlook and sense of diplomacy
- Ability to work both autonomously and as part of a team
- Must exhibit a professional presence, positive attitude, and discretion with sensitive information
- Ability to stand for long periods; lift 20 lbs.
- Additional evening and Sunday shifts with advanced notice
The above statements are intended to describe the general nature and levels of work to be performed and are not intended to be an exhaustive list of all responsibilities and duties.
All interested candidates should submit a resume and cover letter with salary requirements.
